Workplace Environments Manager, Global Workplace Projects

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Situated within the larger Finance and Workplace organization, the Environments team is responsible for designing and delivering beautiful, welcoming and highly functional spaces for our users globally and for ensuring that Stripe's real estate portfolio evolves to stay aligned with our mission and the needs of our users. The team consists of three main pillars with skilled experts focused on interior design, space planning and capital project delivery.

What you’ll do

As the leader of the Environments Project Management team, you will primarily be responsible for managing a team of highly talented Workplace PMs charged with delivering a wide range of office fit out projects globally. You'll collaborate with the broader Workplace team and cross functional partners to ensure the team is successfully incorporating Stripe's design guidelines, operational standards, and real estate strategy along the way.

Responsibilities

• Be responsible for managing a globally distributed team of capital project managers focused on delivering a diverse pipeline of projects in line with Stripe’s growth plans.
• From smaller “day 2” refreshes to full-on ground up buildings, you will ensure the project team is scoping and staffing projects so they’re consistently delivered at a high level, on time and within budget.
• Work closely with your Workplace colleagues, cross functional partners, and the leadership team to ensure that we’re delivering beautiful, inclusive and welcoming environments that reflect Stripe's Workplace philosophies and our operating principles.
• Collaborate with internal and external partners to ensure the right stakeholders are engaged for each project: Finance & Strategy, IT/AV, Security, Design, Workplace Operations, etc.
• Be responsible for defining and rolling out project management standards and methodologies, providing support and guidance to the team of PMs in the form of tools, documentation and training.
• Manage resource allocation across projects and provide periodic oversight and reporting on project performance, ensuring alignment with strategic goals, 
• Ensure that all of our office designs have operational integrity and function at their core, while ensuring that elements of whimsy, craft and beauty are seamlessly integrated into the user experience.
• Collaborate with your colleagues across the Workplace team on our global strategies for real estate and the overall workplace experience; sharing industry knowledge, best practices and lessons learned to ensure that Stripe's business plans and growth are supported and enabled.  
• Determine needs for local, national, and global vendor partnerships including but not limited to: External PM, Design, GC, etc.
• Work with our internal Procurement team to streamline and create efficiencies in vendor management processes.
• Develop tools and compile resources for effective Capex estimates by region and project type, incorporating Stripe’s design guidelines.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Exceptional project/program management, planning, decision making, negotiating, communication, and change management skills.
• 5+ years of experience leading a team in delivering a variety of workplace design and build projects in a fast-paced tech company, across multiple international markets. 
• Significant hands on design and construction management experience, with solid working  knowledge of MEP systems, workplace technology integration, lighting, acoustics, FF&E and interior detailing.  
• The ability to concurrently manage multiple projects and priorities while maintaining a high standard of delivery overall.  
• Very strong vendor and contract management skills.
• Experience with establishing and managing complex real estate budgets for a wide range of projects ($10k-$400M+).
• Excellent communication skills: you will be responsible for ensuring Stripe's design requirements are executed at a high level by our internal PM team, partnering with internal stakeholders and sending out company-wide communications, you should be a skilled communicator.

Preferred qualifications

• Preferably some formal education or relevant hands on working experience with interior design, materials and furniture selection 
• PMP/PMI certification or similar
• Experience building and managing a PMO organization, developing a center of excellence in project management, tracking and reporting on key performance metrics, etc
• Comfortable with reading and negotiating lease and work letter documents
• Land use and/or city planning experience
• Facilities/operations management experience
• Commercial kitchen and food service programming, design and construction experience 
• Experience designing and constructing spaces with a focus on IEQ, wellness and sustainability (professional credentials related these disciplines a bonus)