Technical Solutions Specialist, Full Time

at Dropbox

Support the Direct Sales and Channel teams with deep technical solution expertise of Dropbox Products and Add-ons (including our third-party integrations), and how technical solutions aremanaged and secured
Manage the technical relationship with Dropbox partners and customers including objection handling, roadmaps, migration strategies, customer demos, pilots and proof-of-concept work
Ensure a smooth transition of deals from pre-sales to our post-sales Customer Success / Channel teams
Provide a critical voice of the customer back to leadership and Dropbox Product teams
Conduct technical solution enablement and training to Sales Representatives, AccountManagers, Service Delivery Partners (ex: Vendor Partners & Channel Partners)
Develop tailored workflows and novel solutions emphasising a value-based selling approach
Travel to customer sites, conferences and other related events

Prior experience as a Sales Engineer or Professional Services Solutions Consultant
Technical expertise in SaaS applications, collaboration/productivity software, integrations with on-prem/cloud-hosted applications natively and through a REST API
Ability to create technical content suitable for a variety of audiences (IT Admin, Developer,Manager, Executive, Business Decision Maker) and formats (oral, written, presentation and video)
Prior experience with CRM systems
Knowledge of workplace transformation trends
Fluency of English (Writing, Reading and Speaking)
Excellent business level of English (Writing, Reading and Speaking) as you will be working with colleagues globally

Location: Sydney, Australia

Application Window Open: 12/17/25 - 1/14/26