Technical Solutions & Operations Specialist, Ads (Short Term)
at Roblox
San Mateo, United States
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
This position is a 6-month temporary role based in our San Mateo HQ office, with part-time hours of 20 hours per week and eligibility for overtime pay.
We are looking for a temporary Technical Solutions & Operations Specialist, Ads to support the onboarding, integration, and optimization of developers implementing advertising solutions, such as Rewarded Video (RV) ads into their free-to-play (F2P) gaming experiences. This role is hands-on and technical: you’ll help integrate RV into developer experiences, debug API and SDK issues, and make technical recommendations for performance and stability. You’ll also work cross-functionally to create both technical and non-technical playbooks, share best practices, and scale RV adoption across genres. You’ll collaborate closely with engineering, product operations and partnerships teams, as well as directly with top developers, to ensure smooth onboarding and optimal ad performance.
You Have:
- 1–3 years of experience in technical support, solutions engineering, game development, or ad tech integration (gaming experience a plus).
- Hands-on experience with API/SDK integrations, ideally in game environments.
- Ability to read and write code in multiple languages (Lua, C++, Java/Kotlin, Objective-C, Go).
- Familiarity with debugging tools, backend services, and performance monitoring platforms.
- Experience collaborating with developers and technical teams, ideally in a live-service or F2P environment.
You Will:
- Provide hands-on technical support to top developers, integrating Rewarded Video (RV) ads directly into their games.
- Diagnose and resolve complex API/SDK issues using internal tools (e.g., Superset, Kibana, Postman) and across multiple languages, including Lua, C++, Java/Kotlin, and Objective-C.
- Develop and maintain technical and non-technical playbooks with best practices for RV implementation, and document recurring issues to scale developer support.
- Utilize SQL and Python to analyze ad performance data, identify key adoption trends, and collaborate with peers to prioritize data-driven solutions.
Please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected range. This pay range is subject to change and may be modified in the future. Please note that not all benefits on this page are applicable to this hourly position.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process.