Technical Producer II, League Studios - Platform Services

As a Producer, you’ll lead passionate cross-functional teams in crafting creative content and incredible experiences for players around the world. By encouraging teams to collaborate, you’ll drive development, smashing through obstacles and driving products into players’ hands. You’ll exceed expectations by helping concept, deliver, improve, and influence creative projects at every stage of production.

As a Technical Producer in the Tech Foundations organization in League Studio, you will be supporting the Chemtech Services team. You will partner with Product and Engineering in the development and maintenance of backend services powering League of Legends and Teamfight Tactics. You will set team direction to ensure project objectives are met, manage the day-to-day work, be the custodian of delivery processes internal to the team, and ensure that collaboration with external teams runs smoothly. You will oversee delivery, build work systems, manage product backlogs, maintain project execution, and provide business unit leadership with visibility on complex deliverables. You will also ensure the team works at a sustainable pace and continuously improves. You will report to the Manager of Technical Production on Chemtech Services.

Responsibilities:

• Run day-to-day team production operations and development processes for the team
• Facilitate the team in making clear, actionable commitments, and ensure successful delivery through effective project management, leveraging available data and tools
• Troubleshoot delivery risks by reviewing release plans and team roadmaps, identifying optimization opportunities
• Own the work system for the team (rituals, tracking, reporting, and partner management)
• Work with engineers to understand technical risks and complications, communicating these effectively to stakeholders and dependency teams
• Advocate for and clearly communicate the product direction set by your Product partner
• Partner with Engineering and Product leads to resource projects, monitor team health, and align on team composition, ensuring the team is set up to deliver against priorities successfully
• Proactively contribute ideas across teams and disciplines, expanding impact beyond your immediate area of ownership

Required Qualifications: 

• Bachelor's degree in Computer Science or a related field, or equivalent experience with strong technical knowledge and problem-solving skills
• Minimum of 4 years of experience as a Producer, Product Manager, or Development Manager on medium to large teams working on complex technical problems
• Experience applying Agile and Lean development processes such as Scrum, Kanban, or Extreme Programming
• Experience managing the priority of team and product backlogs, writing user stories, and leading estimation and scoping
• Knowledgeable in Jira use, configuration, and limitations
• Experience working in a continuous delivery/deployment environment
• Skilled at managing diverse stakeholders, building alignment across teams, and navigating complex organizational dynamics to move initiatives forward in an environment with multiple priorities and perspectives
• Understand product management and how to navigate around constraints while finding balanced solutions

Desired Qualifications:

• Experience working with teams building software for backend services
• Experience working with SRE, DevOps, or software operations engineering teams

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.