Staff Technical Program Manager, Agents

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com.

The Opportunity

Imagine a world where every team has an intelligent agent at their fingertips—ready to automate, assist, and amplify their work. We're building that world, and we need a Technical Program Manager to make "there's an agent for that!" the reality across our organization.

You'll be the connective tissue between our platform engineers building the foundational agent infrastructure and the teams racing to create agents that solve real problems for millions of users. Your superpower? Seeing around corners—anticipating what capabilities teams need before they know they need them, removing blockers before they become roadblocks, and turning platform features into customer magic.

Here's what makes this role electric:

You're not managing timelines in a vacuum. You're orchestrating an AI symphony—where platform capabilities, product vision, and customer needs all have to hit their notes perfectly. One day you're working with infrastructure teams on the primitives that make agents possible. The next, you're partnering with product teams to understand why their agent use case needs a capability that doesn't exist yet.

This is high-velocity, high-ambiguity, high-impact work. The agent landscape shifts weekly. Customer expectations evolve daily. And you'll be the strategic operator who keeps us building the right things, in the right order, at the right time—ensuring every agent we ship delights customers rather than just demonstrating technical prowess.

The bottom line: You'll shape how Superhuman becomes an AI-agent-first company, influencing the decisions that determine what's possible and the execution discipline that ensures we deliver. If the idea of being at the epicenter of our AI transformation gets your pulse racing, keep reading.

Key Responsibilities

• Drive execution of cross-functional and strategic programs. Own end-to-end delivery of complex agent initiatives spanning platform, product, and design. Set the cadence, clear blockers, and ensure we ship capabilities that create real customer value.

• Identify dependencies and align teams. Map connections between capabilities and agent use cases. Spot silos and conflicts early, then bring the right people together to align priorities and maintain a cohesive agent ecosystem.

• Establish frameworks and best practices for agent development. Create the playbooks, templates, and processes that help teams build agents faster and more consistently. Define quality standards and scale them across the organization.

• Drive strategic planning and roadmap alignment. Facilitate decisions on which agent initiatives to pursue and platform investments to prioritize. Synthesize inputs across the business to create clarity and maintain strategic coherence as we scale.

• Champion rapid experimentation and learning. Enable teams to move fast in the ambiguous AI agent landscape. Set up lightweight processes for prototyping, create feedback loops, and foster an environment where teams take smart risks and pivot based on customer insights.

Qualifications

• 7+ years driving complex technical programs in fast-scaling tech companies—whether as a TPM or Engineering Manager, where you've launched products, built developer platforms, or orchestrated cross-functional initiatives.

• A track record of designing systems that scale. You've built frameworks, processes, or tools that helped engineering teams ship faster and more consistently. Bonus points if you've worked on AI/ML products, developer platforms, API ecosystems, or infrastructure that other teams build on top of.

• The ability to operate at multiple altitudes. You're equally comfortable diving into technical architecture discussions, facilitating strategic planning sessions with leadership, and rolling up your sleeves to unblock a critical dependency. You know when each altitude is needed.

• The ability to speak multiple languages fluently: technical security concepts, business priorities, regulatory requirements, and executive strategy. You translate between these worlds effortlessly, building bridges where others see barriers.

• You're a self-starter who connects dots others miss. You don't wait for perfect instructions—you gather context, identify gaps, and chart the path forward. You juggle multiple high-stakes initiatives without dropping balls or losing sight of strategic goals.

• Data informs your decisions, relationships drive your impact. You bring metrics and evidence to discussions, but you know that influencing change requires understanding what motivates different stakeholders. You adapt your approach based on what each audience needs to hear.

• You thrive in ambiguity and move with urgency. Shifting priorities don't rattle you—they energize you. You bias toward action while maintaining the strategic perspective to know when to slow down and get alignment.

• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Support for you, professionally and personally

• Professional growth: We believe that autonomy and trust are key to empowering our team members to do their best, most innovative work in a way that aligns with their interests, talents, and well-being. We also support professional development and advancement with training, coaching, and regular feedback.

• A connected team: Superhuman builds a product that helps people connect, and we apply this mindset to our own team. Our remote-first hybrid model enables a highly collaborative culture. We work to foster belonging among team members in a variety of ways. This includes our employee resource groups, Superhuman Circles, which promote connection among those with shared identities including BIPOC and LGBTQIA+ team members, women, and parents. We also celebrate our colleagues and accomplishments with global, local, and team-specific programs. 

• Comprehensive benefits for candidates based in Germany: Superhuman offers all team members competitive pay along with a benefits package encompassing life care (including mental health care and risk benefits) and ample and defined time off. We also offer support to set up a home office, wellness and pet care stipends, learning and development opportunities, and more.

• Relocation Support: Superhuman provides comprehensive relocation support to make your move to Berlin seamless. Our package includes visa assistance, destination services to help you and your family settle in comfortably, and a relocation bonus to cover additional expenses, such as temporary housing.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply. Superhuman is an equal-opportunity company. We do not discriminate on the basis of race or ethnic origin, religion or belief, gender, disability, sexual identity, or age.

For more details about the personal data Superhuman collects during the recruitment process, for what purposes, and how you can address your rights, please see the Superhuman Data Privacy Notice for Candidates here.