Sr Director, Billing Product Management

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

 

The Opportunity and The Team

Zuora’s Billing organization is the foundation of our platform and the center of innovation driving modern monetization. Billing is no longer a back-office process — it’s a strategic capability that defines how subscription businesses launch, price, package, and scale. As Senior Director of Product Management, Billing, you will own the product vision and roadmap for Zuora’s flagship billing capabilities: rating, usage and subscription management, pricing and packaging, invoicing, taxation, and integration with finance systems.

You will lead a global team of product managers responsible for evolving Zuora Billing into the most flexible, scalable, and intelligent monetization engine in the industry. This includes driving innovation in usage-based and consumption models, dynamic pricing, and AI-driven billing automation. You will partner closely with engineering, design, finance, and go-to-market leaders to translate market trends and customer needs into capabilities that power the world’s leading subscription and usage-based businesses.

This role requires strong strategic thinking, deep understanding of billing and monetization in recurring revenue models, and proven experience managing complex enterprise-grade SaaS products. You will operate as a critical member of the Product leadership team, shaping the strategy and execution that defines Zuora’s next decade of growth.

This is a high-impact role with visibility across the executive team and customer base.

What you’ll do

• Define and execute the strategic vision for Zuora Billing, ensuring alignment with company mission and financial outcomes.
• Lead a team of product managers across multiple product areas, developing cohesive roadmaps that deliver measurable impact.
• Partner with enterprise customers to identify emerging monetization models, translating those into product innovation across rating, invoicing, and usage management.
• Drive modernization of the billing platform to support large-scale performance, multi-entity billing, and AI-driven automation.
• Collaborate with cross-functional leaders in engineering, finance, GTM, and customer success to deliver high-quality, compliant, and extensible products.
• Oversee the product strategy for advanced monetization features such as tiered pricing, prepaid/postpaid models, credit/debit memo automation, and revenue recognition integration.
• Champion the evolution toward usage-based and hybrid monetization models; ensure the platform enables flexibility, scalability, and audit-grade control.
• Lead roadmap prioritization and trade-off decisions using structured frameworks, metrics, and KPIs.
• Represent the Billing product line in executive and customer forums, articulating vision, differentiation, and progress.
• Ensure collaboration across Product, Engineering, and Revenue teams to deliver end-to-end order-to-cash experiences.

 

About You

• 12+ years of product management experience in SaaS or enterprise software, with at least 5 years in leadership roles.
• Proven experience owning large-scale billing or monetization platforms, preferably in subscription, usage-based, or hybrid revenue businesses.
• Deep understanding of pricing, rating, invoicing, tax, and integration with ERP/finance systems.
• Demonstrated success in managing global teams and delivering mission-critical enterprise SaaS capabilities.
• Strong analytical rigor and ability to synthesize qualitative and quantitative insights into clear product decisions.
• Experience working with AI-driven automation, workflow orchestration, or process optimization products.
• Track record of influencing executive-level stakeholders and driving alignment across multiple teams.
• Technical fluency with APIs, billing systems, and large-scale data architecture.
• Bachelor’s degree in Engineering, Computer Science, or related field (MBA preferred).

Nice to haves

• Experience in financial operations, ERP, or revenue automation systems.
• Familiarity with compliance and audit frameworks (SOX, ASC 606, VAT, e-Invoicing).
• Exposure to AI and ML applications in financial operations or process automation.
• Experience in usage metering, mediation, or real-time rating systems.
• Prior leadership in high-growth SaaS or fintech environments.

 

Pay and Benefits

 

Compensation

 

• This role offers a base salary range of [insert range] in [primary hiring location], plus bonus and/or equity where applicable.
• Actual compensation will be based on experience, skills, and location.

 

Benefits

 

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

 

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

 

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

 

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).