Software Release Manager - Contractor

at Crunchtime

Atlanta, Boston, Louisville, United States

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role

Crunchtime Information Systems is seeking a highly organized and detail-oriented Software Release Manager for a 6-month contract to join our Professional Services team. This critical role involves managing the deployment of restaurant point-of-sale (POS) integrations from non-production development environments into our multi-tenant SaaS production environment. The ideal candidate will bridge the gap between development and operations, ensuring seamless, reliable, and timely delivery of customer-facing integration solutions.

What you’ll do as a Software Release Engineer

Database Object Management: Generate and validate Snowflake views and stored procedures based on tables prepared by Crunchtime Integration Engineers.
Version Control & Conflict Resolution: In collaboration with Integration Engineers, research and resolve Git conflicts when merging Coalesce code branches for production deployment.
Quality Assurance & Testing: Utilize Crunchtime proprietary Snowflake-based QA tools to regression test integration solutions prior to deployment, ensuring functionality and data integrity.
Configuration Management: Maintain stored procedure versioning configuration within the Snowflake database, ensuring appropriate database objects are activated at the customer and restaurant location level for accurate business processing.
Troubleshooting & Resolution: Troubleshoot variances exposed during the regression test process, working directly with Integration Engineers to identify and implement solutions to address these variances and facilitate production deployment.

What we’re looking for

Education: BS in Computer Science, Engineering, or equivalent practical experience.
DevOps & CI/CD Pipeline Management: 5+ years of hands-on experience designing, maintaining, and improving automated build, test, and deployment pipelines.
Version Control: 5+ years of hands-on experience with source code management (SCM) systems (specifically Git) and branching strategies.
Cloud Platforms: Experience with major cloud providers and cloud-native deployment strategies (AWS preferred).
Snowflake Development: 2+ years of experience with Snowflake development, including stored procedures and functions.
Javascript Development: 2+ years of Javascript development experience.
Python Knowledge: Intermediate understanding of Python.
API Proficiency: Proficient in working with REST and SOAP APIs.
Tools Proficiency: Experience with GitHub, Postman, Jira, and Snowsight.
Communication: Excellent written and verbal communication skills, with the ability to articulate complex technical details to audiences with various levels of technical background.
Work Style: Methodical, organized, and adaptable to a dynamic, fast-paced work environment.

Nice to haves

Experience with restaurant technology, specifically point-of-sale (POS) systems.
Experience with Coalesce.io.

What you’ll get

Great mission-driven team members from diverse backgrounds with a strong company culture.
Competitive pay.
Work in an open environment on solutions that are reshaping the way businesses operate.
Ability to have a significant impact on our products and customers

Equal Employment Opportunity Statement

At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.

We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.

Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.