Senior Technical Program Manager - Infrastructure DC ERP Focus

at Cloudflare

Hybrid

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

Available Locations: Austin Texas

Cloudflare is seeking a highly skilled and self-motivated Technical Program Manager to lead and manage various company-wide initiatives and projects spanning multiple quarters and teams within Infrastructure Engineering. Your main responsibility will be to work cross functionally across product, engineering, security, technical operations, and more to build and execute on the overall strategy.

You will play an active part in collecting requirements, setting up deliverables, reporting progress, managing stakeholder expectations, and working with various functions to deliver success. You will partner with various product and engineering counterparts to determine available options, manage stakeholder expectations, and execute against the roadmap.

This job involves managing multiple stakeholders and accommodating teams dispersed across multiple time zones.

The ideal candidate is process driven but remains flexible and iterative, someone who loves to tackle new challenges, really enjoys bringing people together as a team, and driving them towards success.

This position will be based in Austin, TX. You will be reporting into the Infrastructure Engineering organization.

Major areas of responsibilities:

We are looking for a Sr. TPM to drive the program to modernize the Infrastructure Lifecycle in conjunction with the Oracle ERP implementation. A key focus of this Infrastructure Lifecycle modernization will be on driving process and solution evolution both within the new ERP system and across existing or newly defined datacenter infrastructure tooling. This modernization program is a critical effort in delivering on Cloudflare’s scale aspirations. This position bridges the gap between technical engineering teams, business stakeholders, and Oracle services to ensure that the different phases of the project are completed.

Job summary:

The ERP datacenter infrastructure TPM is responsible for the end-to-end management of complex Infrastructure modernization programs related to Oracle ERP deployments, migrations, and upgrades. A key focus is aligning the infrastructure aspects—such as servers, networking, and storage—with business requirements for the Oracle application suite. This role requires deep technical knowledge of both datacenter infrastructure and Oracle ERP applications to drive program execution, mitigate risks, and communicate with both technical and non-technical stakeholders.

Core responsibilities:

Program leadership: Define and lead large-scale, cross-functional programs for Infrastructure adoption of the Oracle ERP implementation and migration.
Project planning: Develop detailed project plans, roadmaps, and schedules that cover the full project lifecycle, from initial concept through deployment and handover.
Infrastructure management: Coordinate the build-out, provisioning, and optimization of datacenter infrastructure (servers, network, storage) required new or existing Infrastructure Lifecycle systems and their linkages to the Oracle ERP..
Cross-functional collaboration: Act as the central point of contact between engineering, operations, product teams, and business stakeholders, ensuring alignment and clear communication in the Infrastructure space.
Risk and issue management: Proactively identify and manage technical and business risks, track issues, and implement mitigation strategies to keep projects on track.
Performance and reporting: Monitor project progress against established KPIs and provide regular status updates and executive briefings to senior leadership and steering committees.
Process improvement: Identify opportunities to improve and streamline operational processes and practices for efficiency and effectiveness.
Change management: Lead change management activities to ensure smooth user adoption of new systems and processes.

Qualifications and skills:

Education: A bachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field is typically required.
Experience: Extensive experience (e.g.,10+ years) in technical program management, with a track record of delivering large-scale infrastructure projects, ideally involving Oracle ERP.
Technical expertise:

Deep understanding of datacenter design, construction, and operations needs of Cloudflare.
Experience with Oracle ERP applications
Familiarity with networking, storage, and server hardware.

Compensation

Compensation may be adjusted depending on work location and level.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance

Financial Benefits

Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan

Time Off

Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.