Senior Risk Analyst

at SoFi

Add ALL locations here

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

Social Finance, LLC seeks Senior Risk Analyst in San Francisco, CA:

Job Duties: Lead the design and construction of multi-digital contact channels, digital strategies, and self-service payment solutions that minimize losses and maximize member experience. Optimize the Recovery Channel to provide the best ROI across different segments of post charge-off accounts. Develop and optimize strategies that balance effectiveness and efficiency through a combination of impact analysis, testing and collaboration with stakeholders. Independently lead the entire project lifecycle for complex data analysis, strategies, and models. Utilize predictive analytics, data science methodologies and custom scoring in the development of outreach strategies through the most appropriate communication channel. Evaluate the effectiveness of current loss mitigation policies, draw conclusions, and exert influence at all levels of the organization. Work with Operations and Technology partners to identify gaps in system/operations process flows to ensure alignment of strategy/intent, execution, policies, state legalities and regulatory guidelines as it relates to contacting delinquent customers. Full-time telecommuting is an option.

Minimum Requirements: Master’s degree (or its foreign degree equivalent) in Management Information Systems, Business Analytics, or a related quantitative discipline, and three (3) years of experience in the job offered or in any occupation in related field.

Special Skill Requirements: (1) SQL; (2) Snowflake; (3) MS-Excel and Word; (4) Tableau; (5) Python; (6) JIRA; (7) Sigma; (8) SAS; (9) Credit Risk; (10) Collections and Recovery Analytics; (11) Predictive modeling; (12) Quick Base; (13) Google suite; (14) Statistical analysis; (15) Project Management; and (16) Third party collections agency management. Any suitable combination of education, training and/or experience is acceptable. Full-time telecommuting is an option.

Salary: $164,403.00 - $180,843.00 per annum.

Submit resume with references using the apply button on this posting or by email to: Req.# 479.2 at: ATTN: HR, jobadverts@sofi.org.

Application Deadline: 1/30/2026

#LI-DNI

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.