Senior Program Manager

at Fivetran

Ontario, Toronto, Canada

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About The Role:

The mission of the Engineering Program Management Office (PMO) is to implement program and project management methodologies that enable Fivetran to deliver complex products and initiatives on time and within expectations. In addition, the Engineering PMO will act as the subject matter expert for project and program management standards, directing a department-wide approach to project delivery and communication. You will help plan, track, and execute the company's most critical and cross-cutting product and engineering objectives. You will be responsible for leading cross-functional teams, managing complex programs and projects, and ensuring the timely delivery of high-quality solutions that meet the needs of our customers. You will communicate and work in close collaboration with partners across the engineering team as well as other business partners to achieve this vision.

This is a full-time, hybrid position based out of our Toronto office.

Technologies you might be familiar with: Cloud service providers(AWS, GCP, Azure), ETL or ELT, software engineering & the SDLC, CI/CD.

Technologies you will use:

G Suite, Jira, Looker, Workday, Sigma, Figma, Lucid.

What You’ll Do:

Program/Project Management

Manage key engineering projects and/or programs or initiatives from initiation to closing.
Provide regular status updates on a variety of internal channels to all levels of the organization.
Define project plans and schedules. Drive project execution.
Lead internal cross-functional teams in engineering and validation activities.
Ensure tight inter-team coordination and communication.
Digest, understand, and communicate complex, technical/engineering issues.
Identify and resolve conflicts or issues quickly, efficiently, and effectively.
Surface and mitigate risks or defects and lead technical task forces to ensure proper risk responses or issue resolution.
Manage interdependencies across multiple engineering disciplines and stakeholders, including platform, SRE, & QA.
Develop creative solutions, remove obstacles, and redefine approaches to balance cost, quality, and delivery priorities.
Work closely with product management, data analytics, enablement & support.
Define and own specific project metrics and objectives.
Track and report on PMO KPIs.

Process Improvement

Act as a role model for project management processes.
Surface feedback and enhancement to processes.
Align stakeholders and team members towards project management best practices.

Skills We’re Looking For:

Can lead new initiatives with minimal oversight.
In-depth knowledge of the technologies and methodologies used in program management.
Proficient in addressing technical issues and providing effective mitigation plans.
Can align team members to project goals and objectives.
Demonstrates integrity, upholding professional codes of conduct.
Conveys information clearly, concisely, and professionally.
Openness to change.
Conveys a desire to achieve meaningful results.
Conveys a clear understanding of how own activities relate to critical business drivers.
Discourages “us vs them” thinking in self and others.
Stays calm and professional even when situations become difficult.

Qualifications:

1+ year of experience in a technical position (software engineer, QE, platform engineer, etc.)
3+ years of experience in technical project/program management
Software project management experience is a strong plus
Agile and waterfall project/program management experience
Familiarity with project management tools like Jira, Trello
Start-up experience a strong plus
PMP certification is a plus

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Perks and Benefits

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.