Senior Product Manager - POS Hardware

Location Details: Remote - United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

Join our team

At GoDaddy, Commerce is our top priority and is one of the fastest growing business units. We are on a mission to empower small and medium sized entrepreneurs to sell anywhere.

This role is in the Payments and Payouts product team that forms the core of the Commerce product. Our mission is to build a best-in-class payments platform so that we can enable SMBs to seamlessly accept payments from their customers everywhere (in-store, online, through social media) and get access to their funds reliably and accurately.

As the Senior Product Manager on this team, you will take end-to-end ownership of our hardware offerings for SMB merchants so that they are able seamlessly accept payments at the POS and manage other in-store operations using best in class POS terminal devices and peripherals.

What you'll get to do...

• Product strategy and roadmap: Define the long-term vision and roadmap for our POS hardware products to support GoDaddy's Commerce strategy and roadmap. Create a roadmap that is driven by the needs of our SMB customers by performing interviews and identifying the key jobs to be done.
• Requirements and user stories: Write detailed user-stores including non-functional requirements focused on hardware usability, accessibility, and performance. Collaborate with UI/UX designers on user flows, physical touchpoints (e.g., register displays, receipt printers, cash drawers).
• Vendor management: Own relationships with third-party hardware vendors for POS systems and peripherals.
• Industry knowledge and innovation: Stay updated on industry advancements in POS/payment hardware and bring innovation to product strategy.

Your experience should include...

• 3+ years of experience in building products in the hardware space.
• Technical aptitude: Comfort working with engineering teams, hardware partners and vendors to discuss technical feasibility and build scalable, resilient, and stable POS hardware products.
• Data analytics: Proficiency in pulling and analyzing data to drive decisions and monitor product performance.
• Agile experience: Demonstrated experience in an Agile software development environment, including managing backlogs and delivering features in sprints.

You might also have...

• Experience in payments, with a focus on EMV and card-present systems.
• Working knowledge of POS hardware, different integration architectures (semi-integrated vs integrated), L3 certification processes, payment testing cycles and other nuances like TMS, key injection, parameter file management etc.
• Familiarity with payment security frameworks including PCI-DSS, P2PE, and EMVco.

We've got your back... 

We offer a range of benefits that may include paid time off, retirement savings (e.g., 401k, pension schemes), incentive eligibility, equity grants, participation in an employee stock purchase plan, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.  

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.