Senior Product Designer, New Verticals

at ClassPass

United States

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

About Us

ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best experiences into one app. Our mission? To motivate people to live inspired lives every day by introducing and seamlessly connecting them to soul-nurturing experiences.

ClassPass is part of Playlist - a collection brands driving growth for the fitness, wellness, and lifestyle industry. With leading brands like Mindbody and ClassPass, Playlist is building the definitive platform for intentional living, making it effortless for people to discover and engage with inspiring experiences. Join us as we reshape the role of technology in fostering meaningful, real-world connections.

About the Team

ClassPass has long been the leader in fitness and class experiences worldwide, and we’re excited to extend our mission into new categories and markets. We’re seeking a visionary Sr. Product Designer to help shape the future of the ClassPass app. As we expand into areas like food, events, hospitality, and more, we need a designer who can illustrate what’s possible and chart us a path to get there.

About the Role

This role is ideal for a seasoned IC who thrives on transforming complex systems into intuitive, elegant experiences. You set a high bar for design craft, grounded in systems thinking and real-world impact. You’ve led strategic initiatives before and are equally comfortable zooming out to define vision as you are zooming in to sweat the details and ship.

You’ll report directly to the Director of Design for ClassPass and collaborate closely with cross-functional partners across Product, Engineering, Marketing, and Research.

What you’ll be doing…

You’ll design experiences that encourage people to get off their screens and into meaningful real-life experiences.
You’ll own end-to-end design strategy and execution for key parts of the ClassPass platform— shaping vision, flows, and shipped quality.
Lead and contribute to discovery efforts (research, interviews, data synthesis) to uncover insights and opportunities.
Translate business objectives into thoughtful design opportunities that lead to intuitive, effective product experiences.
You’ll work with a team that is passionate about design craft, our customers, and staying connected with each other.
Mentor & multiply: give incisive feedback, model great critiques, and help lift the team’s pace and standards.

Who you are:

You have at least 5+ years of product design experience.
You have a portfolio demonstrating deep craft and end-to-end product thinking on native mobile consumer products. Experience working on booking or marketplace apps a plus.
You believe the line is blurry between product and design leadership and jump at opportunities to lead your cross-functional team through ambiguity.
You thrive on complexity and love to dive into broad, deep, and complex problem spaces.
Skilled at operating independently to turn ambiguous, cross-functional problems into clear, cohesive visions
Adept at translating business objectives into customer-centered design opportunities
Strong in product thinking: you can form rigorous hypotheses, influence team understanding, and spot new opportunities. You have an ability to analyze qualitative and quantitative insights and translate them into actionable recommendations.

Pay transparency

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $140k to $175k. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

Playlist is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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