Senior Payments Strategy Manager

at Roku

San Jose, United States

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Core Payments team has been instrumental in Roku's exponential growth in online subscriptions, achieved through an in-streaming, on-TV purchase experience. Core Payments supports various teams across Roku; spanning multiple consumer interfaces, including TV, web, mobile, and advertising. These diverse teams have developed unique strategies for selling digital content access, encompassing Subscription Video on Demand/Transactional Video on Demand (SVOD/TVOD), company-branded devices, and on-device shoppable ads.

About the role

Roku is seeking a Senior Payments Strategy Manager to own the strategy, roadmap, and execution of our global payment platform, enabling reliable, cost-efficient payment capabilities for millions of subscribers worldwide. In this role, you will lead initiatives that drive subscription acquisition, conversion, retention, and revenue optimization across the payments ecosystem. You will shape the evolution of payment experiences while building and refining optimization systems that improve authorization performance and renewal recovery. This position requires deep collaboration with Engineering, Data Science, Finance, Legal, Risk, and external payment providers to deliver measurable outcomes. You will manage end-to-end relationships with external payment partners, including commercial alignment, integrations, and performance reviews. The ideal candidate brings a strong blend of product leadership, payments domain expertise, and data-driven decision-making to accelerate platform growth. This is a high-impact opportunity to influence how Roku monetizes and scales its subscription business globally.

For California Only - The estimated annual salary for this position is between $176,163 - $250,700 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

Leading the full product lifecycle of the Payments Platform, from strategy and roadmap development to execution and launch
Driving optimization initiatives across authorization strategy, intelligent routing, retry and dunning programs, tokenization, and account updater capabilities
Managing external payment partner relationships end-to-end, including commercial negotiations, technical integrations, and ongoing performance reviews
Supporting global expansion by enabling new payment methods, entering international markets, and addressing regulatory requirements
Partnering with Data Science to build experimentation frameworks, define KPIs, and run A/B tests that inform platform decisions
Ensuring platform resiliency, financial integrity, and operational excellence across the payments ecosystem
Presenting roadmap priorities, strategic tradeoffs, and business outcomes to senior leadership
Identifying opportunities to reduce payment failures, lower Payments cost of goods sold, and improve first-payment success rates

We're excited if you have

10+ years of experience in Product Management focused on payments, billing, or subscription commerce at scale
Deep knowledge of payment gateways, processors, tokenization, digital wallets, recurring billing, and fraud and risk controls
Understanding of payment orchestration concepts including intelligent routing, processor performance analysis, and modern API-driven architectures
Experience managing global payment systems across multiple currencies and regulatory environments
Strong analytical skills including A/B testing, KPI development, and funnel optimization
Proven ability to influence and align cross-functional stakeholders, with strong executive communication skills
Bachelor's degree in Business, Computer Science, Engineering, Finance, or a related field
Expertise in passive churn reduction and subscription lifecycle optimization
Familiarity with payment economics, including interchange optimization and cost management
Experience with diverse commerce surfaces such as marketplaces, hardware, advertising, or payouts
Experience in rapid international expansion and localization
A combined background in technical product management and commercial or vendor strategy

#LI-CU1

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. 

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. 

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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