Senior Network Operations Engineer

The The Technology, Data, and Intelligence Team

Okta’s Technology, Data, & Intelligence organization is on a mission to simplify and secure internal operations through automation, analysis, and scale. Our Productivity Engineering team is responsible for developing internal tooling, infrastructure and services that empower Okta employees to work as effectively as possible.  

We work across engineering, data science, security, and internal business teams to deliver automation-powered services that integrate across a wide array of SAAS apps and internally developed infrastructure to Okta. A growing focus for our team has been an investment of cycles into AI agentic platforms, workflow orchestration, and data analytic dashboarding. We’re looking for engineers who enjoy solving tough problems and building with purpose.

The Senior Network Operations Engineer Opportunity

Reporting to the Manager of Network Engineering, this role will be responsible for all things related to networking, operations and maintenance for a variety of cloud based and on premise network technology platforms here at Okta. The main focus will be on the devices and platforms that connect our employees and power connectivity at our various offices around the world. You will work closely with other members of the Business Technology team to ensure that the network is reliable, secure, documented, monitored, and has adequate capacity to run the many technologies that power our offices and cloud environments. The person filling this role should always be exploring ways to get the most out of the equipment and applications used on our networks, and keep up on trends and innovations happening in the network space. You will also work to integrate the network wherever possible with other technologies. In a nutshell, you’ll help us make really cool things happen for our employees!

What you’ll be doing 

• Support scalable networking solutions to address a variety of business challenges in physical and virtual environments
• Drive consistent improvement by refining tooling, automation, and documentation
• Manage technical delivery and integrations for our network infrastructure in global offices and cloud environments
• Assist with research, and implementation of innovative technologies that support our global network and employees
• Work closely with Business Technology Management to plan projects and implementation of new systems
• Work closely with the larger Workplace Team, BT Teams, Security, and other stakeholders to resolve and identify recurring incidents
• Schedule and execute change requests
• Maintain consistency (software, configuration, security) across the fleet
• Configure and administer network monitoring tools
• Participate in an on-call rotation to troubleshoot and remediate network outages. 
• Work with multiple internal teams to improve IT network security across our infrastructure.

What you’ll bring to the role

• 5+ years of experience in a role for a combination of network based technology solutions
• Expert understanding of enterprise network design, including office, campus, and global connectivity
• Experience working with vendors directly such as hardware and software manufacturers
• Experience with Internet/WAN connectivity partners 
• Working knowledge or previous experience managing wireless networks
• Proven knowledge of networking technologies and protocols (WiFi, DNS, DHCP, VLANs, VPN, ACLs, Routing, Firewall Policies)
• Working knowledge of network device monitoring, alerting, logging, and automation solutions.
• Experience with enterprise office build and construction process highly desired
• Experience with Juniper/JUNOS switching/routing preferred
• Experience with Palo Alto Networks NGFWs preferred
• A commitment to maintaining a secure, consistent end-user experience across a global enterprise network
• Strong focus on customer/technology experience - we love our internal customers and hope you will too!

And extra credit if you have experience in any of the following!

• Willingness to travel would be beneficial but not required

Additional requirements:

• This position requires the ability to access federal environments and/or have access to protected federal data.  As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.