Senior Manager, Technical Program Management - Data Foundations

As the Senior Manager, Technical Program Management for Data Foundations, you will lead a team providing them with leadership and direction in the successful delivery of projects and programs, setting direction for platform governance, as well as managing budget and internal customer facing relationships. This demands not only precise and comprehensive planning encompassing all phases of the project lifecycle but also unwavering, reliable execution that minimizes disruption and maximizes efficiency. A crucial element of this role is the cultivation of strategic foresight, enabling you to anticipate future challenges and opportunities within the Data Foundations landscape.

Your central responsibility involves the direct oversight and management of complex technical initiatives, proactively identifying and resolving blocking issues and external dependencies. A fundamental requirement for success in this position is your adeptness at synthesizing intricate technical details and articulating them into clear, concise, and understandable strategic objectives. This ensures seamless alignment and a shared understanding of goals across data, engineering, and insights teams, thereby fostering a culture of ownership, maturity, operational excellence, and continuous improvement. Beyond project delivery, you will work with the diverse disciplines within your team to set direction and work across the data discipline to effect positive progress in the management of our platform. You will also forge strong collaborative partnerships with technical product managers and engineering managers across the organization, ensuring a unified and cohesive approach to customer communication, strategy, and execution.

Responsibilities:

• Lead a team to coordinate and deliver multiple high-profile, complex, technical projects affecting teams across Riot.
• Manage vendor relationships including budget ownership, negotiation, and adoption/support planning for Data Foundations’ vendor portfolio.
• Set direction in internal customer engagement, management, and partnerships to deliver shared goals across Riot.
• Accountable for managing sr level executive stakeholders from Game Studios, internal Insights, and Enterprise teams
• Lead efforts to continuously improve Riot’s data ecosystem and data processes maturity.
• Facilitates alignment of cross disciplinary teams working towards common goals across the data and platform governance spaces.
• Deploy and maintain discipline standards for Technical Program Management (TPM) within the Data Foundations space
• Grows team knowledge and implementation of program management best practices, helping the team find opportunities to grow other skills through industry engagement.
• Drives internal management of Data Foundations’ program portfolio, setting direction and outcomes for processes.
• Understand fiscal practices and controls, recording, and reporting on program expenditures & ROI.

Required Qualifications: 

• 8+ years of technical program management experience
• 3+ years of management experience
• Experience growing teams and direct reports to achieve organizational goals.
• Excellent teamwork, team leadership, communication, and stakeholder management
• Experience with iterative development methodologies like Scrum & Agile, and ALM tooling (i.e. JIRA)
• Experience implementing delivery solutions for technical teams in alignment with product roadmaps and strategic priorities.
• Understanding technical components of projects including architecture, tools and deployment practices that data teams employ.
• Desire to improve Riot's ability to make the impossible happen for players.

Desired Qualifications:

• Previous program experience in a large distributed organization.
• Experience managing programs in the data or platform engineering spaces.
• Experience managing organizational change through data transformation projects.
• Experience working on a variety of software products in the gaming or entertainment space

For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

 

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.