Senior Manager, Policy Communications

at Chime

Washington DC

About the role

Chime is looking for a Senior Manager, Policy Communications to define and drive how we show up in the fast-moving policy and regulatory landscape. In this role, you’ll lead 360-degree communications strategies that position Chime as both an industry leader and a champion for everyday people to policymakers, media, opinion leaders, and trade groups.

You’ll craft narratives that cut through the noise, spotlighting Chime’s role as a force for good helping millions unlock financial progress. This role blends strategy and execution—you’ll translate complex policy issues into clear, compelling stories that shape perception and drive outcomes.

We’re looking for someone who knows the policy and regulatory world inside and out, and brings strong relationships across the press and political circles. The ideal candidate thrives at the intersection of financial services, media, and politics, and knows how to tailor communications and campaigns to the right audiences. You’ll partner closely with Government Affairs & Public Affairs (GAPA), Corporate Communications, and senior leaders across the company, serving as a trusted advisor to elevate Chime’s voice at the federal, state, and industry levels.

The base salary offered for this role and level of experience will begin at $146,610.00 and up to $207,700.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

Lead communications strategies that advance Chime’s narrative and federal and state level policy priorities, using earned, owned, and paid channels to amplify our voice.
Define clear, consistent positioning on key policy issues and translate complex topics into compelling content for both internal and external audiences, such as messaging frameworks, press releases, FAQs, and more.
Ensure alignment across Communications, Government Affairs & Public Affairs (GAPA), Legal, and Community teams, serving as policy expert for Communications team and communications expert for GAPA team.
Manage policy-related press inquiries, cultivate media relationships, and serve as a spokesperson on policy and crisis matters.
Partner with external organizations to advance Chime’s priorities and showcase our impact on the fintech industry.
Elevate executive visibility at policy-related events, leveraging senior leaders to strengthen Chime’s presence at the national and state levels.
Develop scalable communications programs tailored to state and local policy audiences.
Support the Corporate Communications team in broader corporate moments and issues including executive visibility, earnings, and rapid response situations.

To thrive in this role, you have:

7–10 years of experience leading policy communications in a Congressional, regulatory, or public policy context, or at a technology, financial services company, or trade association.
Strong knowledge of the policy, regulatory, and political landscape in highly regulated industries, with expertise in financial services policy a huge plus. You dive deep, cut through complexity, and deliver clear positioning that advances objectives.
Strong media relations experience with established relationships across key reporters, policymakers, and partners.
Exceptional writer and communicator who can turn complex issues into sharp, compelling narratives, and tailor them to policy audiences to shape perception.
Proven ability to build trust, drive alignment, and act as a trusted advisor to cross-functional partners.
High agency and low ego, with a bias for action. You’re equally comfortable setting strategy and drafting the first version yourself.
Strong judgment and a track record of navigating high-stakes, fast-moving issues.

#LI-MM1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.**
💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute**
💰 Competitive salary based on experience**
✨ 401k match** plus great medical, dental, vision, life, and disability benefits
🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off**
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!**
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.