Senior Manager, People & Talent Operations
at Mixpanel
San Francisco, US (Hybrid), United States
About Mixpanel
Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more.
About the People & Culture Team
The Mixpanel People & Talent team enables an ownership culture where exceptional people do their best work: cultivating extraordinary talent who drive innovation, speed, and customer impact. We are trusted partners who balance thoughtful urgency with care, bringing clarity and accountability to everything we do so that Mixpanelers at every level can grow, contribute, and thrive.
We lead with empathy and curiosity, grounding our decisions in data and insight. We step forward in ambiguity, thoughtfully challenge existing paradigms, and show up for each other and for the business with low ego and high support. By living these values, we earn the trust to shape the future of Mixpanel from the inside.
About the Role
The Senior Manager, People & Talent Operations is a key operational leader on the People & Culture team, responsible for the systems, tools, processes, and programs that power Mixpanel's people function end-to-end. Reporting to the VP of People, this role owns our HR and talent technology ecosystem, global benefits administration, compensation operations, headcount planning, and people analytics. You will lead and develop a team of three, partnering closely with Finance, Recruiting, and People Business Partners to drive operational excellence and a seamless employee experience at every stage of the employee lifecycle. This role is hybrid in San Francisco, with remote candidates also considered.
Responsibilities
- Lead, develop, and support a small team consisting of a Talent Operations Lead, People Operations Manager, and Compensation Partner
- Oversee Mixpanel's HR tech stack, including HRIS, ATS (Greenhouse), performance and engagement platform (Lattice), compensation tooling (CandorIQ), and additional tools as needed; drive system optimization and data integrity across all platforms
- Lead (partnering with Finance/Payroll) the ongoing HRIS migration from Paylocity to UKG, ensuring continuity of operations, data accuracy, and a smooth employee experience throughout the transition
- Own recruiting operations (via Talent Ops Lead), including ATS configuration, hiring workflow design, process documentation, and data hygiene in Greenhouse
- Manage US and global benefits programs, including benefits vendor relationships and broker partnerships; oversee PEO relationships for employees in smaller international markets
- Own Mixpanel's immigration program, partnering with external counsel to support visa sponsorships, work authorization, and compliance across all geographies
- Own compensation operations in partnership with the Compensation Partner, including compensation survey participation, job architecture maintenance, compensation education and end-to-end compensation cycle administration
- Build and maintain people analytics infrastructure, including regular workforce reporting, executive dashboards, and ad hoc analysis for senior leadership
- Partner with Finance on headcount planning processes, ensuring accurate data, clean tooling, and streamlined workflows across People and Finance systems
- Design, document, and continuously improve People processes to drive efficiency, compliance, and a best-in-class employee experience
- Evaluate and manage external vendors and partners across the people tech, and benefits landscape as Mixpanel scales
- Identify and implement AI-powered tools and automation to streamline People workflows, reduce manual effort, and increase the speed and accuracy of operations across the team
We're Looking For Someone Who Has
- 8+ years of progressive HR/people operations experience, with at least 2 years in a people management role
- Hands-on experience owning and administering HRIS platforms at scale; experience with UKG or Paylocity is a strong plus
- Experience managing US and international benefits programs, including broker and vendor relationships
- Familiarity with PEO models and global employment solutions for smaller international markets
- Experience owning recruiting operations and ATS administration a plus; Greenhouse experience preferred
- Strong analytical skills, with a track record of building people dashboards and workforce reports for executive audiences
- Experience partnering with Finance on headcount planning processes and tooling
- A systems-thinking mindset with a passion for building scalable, well-documented processes, and a track record of leveraging AI tools to automate workflows and drive operational efficiency
- Excellent cross-functional collaboration skills and a high degree of ownership and follow-through
- Bachelor's degree in HR, Business, or a related field, or an equivalent track record of building and scaling people operations functions
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Benefits and Perks
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
*please note that benefits and perks for contract positions will vary*
Culture Values
- Make Bold Bets: We choose courageous action over comfortable progress.
- Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
- One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
- Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
- Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
- Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.