Senior IT Product Manager (GTM Systems)

at Databricks

San Francisco, United States

GAQ226R253

Location: San Francisco, CA or Mountain View, CA

At Databricks Information Technology, we are a product led organization transforming the way we work from how easy it is to use our IT services to the applications we develop that help us scale seamlessly in face of incredible growth.

Databricks is seeking a dynamic Sr IT Product Manager to lead end-to-end process automation across Go-to-Market (GTM), Marketing, and Customer Support. The successful candidate will drive the analysis, design, and implementation of solutions to maximize operational efficiency, productivity, and revenue growth throughout the organization. The position demands excellent product management capabilities, including user research, product strategy, and user-centric design. Furthermore, the successful candidate must be adept at partnering closely with leadership and business stakeholders in areas such as sales, marketing, customer support, and Go-to-Market (GTM) operations.. You will report to the Senior Director of IT Product Management and play a key role in driving continuous improvement and digital transformation company-wide.

The impact you will have:

Define vision and strategy: Develop and drive the long-term vision and strategy to significantly enhance the efficiency of the Go-to-Market (GTM) organization, addressing the unique challenges of hyper-growth. A core focus will be on identifying and implementing AI and ML solutions to establish a significant competitive advantage.
Create product roadmap: Develop and manage a strategic product roadmap that balances short-term needs with long-term objectives for the GTM platform.
Lead without authority: Significantly influence the overall product roadmap and strategy through deep domain expertise and strong communication, rather than direct management of product teams.
Operational Efficiency: Streamline workflows, eliminate manual tasks, and optimize processes. By automating repetitive and time-consuming tasks, you enhance operational efficiency, reduce costs, and increase productivity.
Quality and Accuracy: Automation reduces the risk of errors and improves the accuracy of processes. By implementing automated workflows, you ensure consistency, reliability, and adherence to business rules and standards, thereby enhancing the quality data and reducing the need for manual reconciliations.
Next Generation Leader: Drive creation and innovation of the next generation of Business workflows with a dedicated focus towards development of Agentic AI solutioning.

What we look for:

7+ years of relevant experience as a product manager focused on designing, developing, and optimizing B2B software or sales tools with a bachelor's degree; or 3 years with a master’s degree; or a PhD in a related field; or equivalent work experience.

Deep understanding of business processes, expertise in analyzing, designing, and implementing automation at scale, and a strong technical background with practical experience in modern automation tools, process mining, and AI-based automation technologies.
Demonstrated capacity to transform manual processes into "extreme automation" through the application of AI and machine learning to achieve exponential, rather than merely incremental, efficiency gains.
Systems thinking: Map out complex, interdependent workflows and understand how automating one part will affect the entire system. Their vision must be holistic, considering how automated systems will create a cohesive, streamlined experience for end-users.
Excellent communication, collaboration, and stakeholder management skills, able to partner effectively with technical and non-technical teams at all levels.
Exceptional analytical and problem-solving capabilities, with the ability to translate business requirements into robust technical solutions and drive continued improvements.
Experience in developing technical roadmaps and prototypes, trying out new technologies and collaborating with a global set of team members
Strong data and metrics skills to backup assumptions, recommendations and drive actions.
Agentic AI solution experience focused on driving efficiency for sales teams is strongly preferred.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range

$133,000—$186,175 USD

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.