Senior HR Operations Analyst

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.  

Join our Team

We are seeking a highly skilled and motivated Senior HR Operations Analyst to join our team. This role focuses heavily on US employee benefit administration and support, alongside compliance management and other global HR operational tasks. The ideal candidate will possess strong knowledge of US benefit administration and a solid understanding of US HR compliance. Key accountabilities include supporting employee benefits, ensuring adherence to US labor laws and programs, and handling various employee lifecycle events. Experience with US-specific HR practices and regulations is essential for success in this multifaceted position. This role will require working during standard US business hours!

What you'll get to do...

• Coordinate and approve benefits enrollments and employee status changes in Workday, handle Tier 1 benefits inquiries, perform quality checks, and support benefits events like Annual Enrollment
• Coordinate compliance activities such as state commuter programs, wage audits, and ad hoc government requests, while ensuring adherence to labor laws and HR policies
• Act as the main point of contact for employee HR inquiries via ServiceNow, manage and track these through ticketing systems, and analyze trends for service improvement
• Ensure timely, accurate responses to employee questions, escalating complex issues to appropriate teams when necessary
• Continuously seek opportunities for process improvement by incorporating AI and automation, updating SOPs, and embracing HR best practices

Your experience should include...

• 2+ years of experience in HR operations or a similar role, with solid knowledge or experience in US benefits administration and compliance
• Previous experience with ticketing systems and HRIS; experience with Workday and ServiceNow is a plus
• Sound grasp of HR processes, compliance requirements, and discretion with confidential information
• Excellent critical thinking, problem-solving, organizational, and time management skills, with a curiosity about AI and automation for process improvement
• Strong interpersonal and communication skills; proficiency in Microsoft Office Suite and HR software applications

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com. 

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.