Senior Business Systems Analyst - Supply Chain Management (SCM)
at Instacart
Remote
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role -
We are seeking a Senior Business Systems Analyst (BSA) to lead Oracle Cloud ERP Supply Chain Management (SCM) projects, delivering scalable, best-in-class solutions across Procurement, Inventory, and broader supply chain operations. This role drives the full lifecycle of implementation — from discovery and design to deployment and enablement — while partnering with support and operational teams to deliver robust, future-ready solutions.
As a trusted advisor within the Finance Systems & Solutions (FINSS) team, you will collaborate with cross-functional partners in Procurement, Finance, Operations, and IT to design and evolve Oracle Cloud SCM solutions that enable efficiency, compliance, and scalability.
About the Team -
The Finance Systems and Solutions (FINSS) team owns the end-to-end lifecycle, governance, and evolution of technology systems that enables Finance across Instacart. We align deeply with Finance leadership to ensure that systems serve not just as tools, but as strategic enablers of insight, control, and growth.
About the Job
Project Leadership & Solution Delivery
- Lead the end-to-end design, configuration, and implementation of Oracle SCM modules, including Procurement, Inventory, Order Management, and Product Lifecycle Management.
- Manage full project lifecycles: discovery, requirements gathering, solution design, testing, deployment, and transition to support.
- Partner with operational support teams to ensure ongoing system stability, incorporate feedback from the support funnel, and prioritize enhancements.
- Drive alignment of project outcomes with organizational goals and leading practices.
- Support integrations between Oracle Cloud SCM and procurement intake platforms (e.g., Zip), ensuring seamless workflows for requisition, approval, and purchase order creation.
Stakeholder Partnership
- Serve as a liaison between business stakeholders and technical teams, translating supply chain requirements into actionable systems solutions.
- Collaborate with cross-functional partners across Finance, Procurement, Operations, and Supply Chain teams to deliver integrated, high-quality results.
- Build trusted relationships with global stakeholders, identifying opportunities for process improvement and system optimization.
Innovation & Optimization
- Analyze and improve supply chain workflows (procure-to-pay, inventory management), with a focus on automation and scalability.
- Stay current with Oracle Cloud SCM feature releases, integrations, and emerging technologies, including AI and advanced analytics.
- Identify and champion innovative solutions that enhance reporting, demand planning, and supply chain visibility.
Governance & Compliance
- Partner with stakeholders on system security and compliance requirements, ensuring robust governance across SCM modules.
- Support the design and enforcement of controls that meet audit, regulatory, and operational standards.
- Facilitate change management and enable smooth adoption of new processes and technologies.
Team Development & Knowledge Sharing
- Mentor junior analysts and project team members, providing guidance on supply chain systems, business analysis practices, and cross-functional collaboration.
- Lead internal enablement sessions to share best practices and lessons learned.
- Foster a culture of collaboration and continuous learning across the systems and supply chain communities.
About You
Minimum Qualifications:
- 7+ years of proven expertise in Oracle Supply Chain Management modules (Procurement, Inventory).
- 3+ years in Oracle Fusion, from project initiation to hypercare support.
- Strong understanding of core supply chain processes, including procure-to-pay, inventory management, and logistics.
- Demonstrated ability to collaborate with operational support counterparts and integrate feedback into project design.
- Strong analytical, problem-solving, and process modeling skills, with attention to scalability and compliance.
Preferred Qualifications:
- Oracle SCM Cloud certification(s) strongly preferred.
- Experience with large-scale ERP or supply chain transformations in consulting and/or industry roles.
- Familiarity with system integration, data architecture, and automation tools (e.g., OIC).
- Exposure to emerging AI capabilities for supply chain optimization.
- Experience with procurement intake and orchestration tools such as Zip, and their integration with ERP systems.
Key Personal Attributes:
- Collaborative and empathetic communicator who builds trust across Finance, Systems, and Support teams.
- Curious, forward-thinking, and passionate about leveraging technology to improve financial processes.
- Thrives in fast-paced environments, balancing structure and flexibility to achieve impactful results.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.