Scenario Desk Underwriter - Home Equity
at SoFi
Charlotte - NC, Frisco - TX
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Job Summary: This position is responsible for providing support across multiple pillars in the Sales, Operational, & QA teams.
Minimum Qualifications:
- 4+ years of home lending underwriting experience.
- Excellent written and verbal communication skills.
- Proven ability to provide accurate and timely support in a fast-paced environment.
Preferred Qualification:
- Experience in Home Equity.
Responsibilities:
- Maintain up to date knowledge of loan program updates & internal credit policy requirements
- Provide coverage for Home Equity Scenario Desk, responding to questions that include, but not limited to, the following:
- Home Equity guideline questions
- Occupancy questions
- Income Calculation questions
- Complex loan scenarios
- Home Equity policies and procedures
- Document common scenarios and create QRG/FAQs to support MLOs, Underwriters, Customer Experience Team, and Processors.
- Tasked with SOP ownership & updates to the HE UW Department.
- Participate in departmental meetings and provide input(s) on process improvements.
- Assist Home Equity Underwriting Managers with reviewing Quality Assurance findings and providing feedback or targeted training to the HE Underwriting team.
- Work alongside Processing Leadership to identify cross-functional opportunities for both teams.
- Ownership of addressing Internal Audit findings & remediation.
- Act as a liaison between Credit Policy & Underwriters for credit exceptions in situations where UW Management may be unavailable.
- Monthly review of credit policy exception requests & make recommendations for future credit policy revision.
- Act as another point of reference for the underwriting team if the UW Management may be unavailable.
- Work with Closing on issue management
- COCs - act as an escalation point if rush COC has been submitted & Underwriter has no capacity.
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
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Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.