Sales Operations Manager

About the role:

Samsara is looking for a Sales Operations Manager to play a critical role in scaling systems, processes, and policies for our Mexico Sales organization. Please note that this is an individual contributor role and does not include direct people management responsibilities. Instead, you'll lead high-impact cross-functional initiatives while partnering closely with senior leaders across Samsara's go-to-market teams in Mexico—spanning Commercial, Mid-Market, and Enterprise Select—to design, build, and scale critical business capabilities for our world-class sales organization. The person in this role will have an outsized impact on the future of our Mexico Sales organization by helping us Build for the Long Term as we continue to expand our presence in the Mexico market. The ideal candidate has experience driving transformative initiatives that bring together people, process, and technology into elegant solutions for complex business challenges related to all aspects of the sales experience, and is fluent in both Spanish and English to effectively partner with local sales leadership and field teams.

This is a remote position open to candidates residing in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will:

• Partner closely with Manager to VP-level Sales Leadership across Mexico's Commercial, Mid-Market, and Enterprise segments to optimize our sales motion, ensuring scalable, efficient processes that drive ACV, retention and expansion.
• Lead cross-functional programs focused on improving Mexico Sales outcomes, including process redesign, tooling enhancements, and analytics-driven improvements.
• Intake, assess, and prioritize Sales-specific requests and process gaps based on business impact and effort, developing a roadmap aligned to core Mexico Sales goals.
• Develop and maintain operational metrics that uncover inefficiencies or risks within the seller workflow; provide actionable insights and partner with cross-functional teams to implement solutions.
• Collaborate with Salesforce Systems and RevOps teams to enhance automation, deliver scalable tooling, define business requirements, conduct UAT, and manage end-user communications.
• Own the annual account carve process for Mexico, including territory design, book balancing, and rep-level account distribution across segments.
• Serve as the primary point of contact for policy clarity, account ownership disputes, and system enhancement requests from Mexico sales directors and reps.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 6+ years of experience in Sales Operations roles supporting cross-functional sales organizations within a fast-paced, iterative, forward-thinking SaaS environment.
• Bachelor's degree from a top university; focus in business, finance, economics, or engineering preferred. MBA optional.
• Fluency in both Spanish and English (written and verbal) is required to support Mexico-based sales leadership and field teams.
• This is a high impact position with high internal visibility that requires strong priority management and high emotional intelligence.
• Proven ability to drive improvements in Sales workflows through cross-functional project management and build long-term solutions.
• Advanced in Excel.
• Advanced in Salesforce and proficient in sales tech stack tools.
• Strong organizational skills and business judgment with a track record of leading complex projects from strategy through execution.
• Analytical mindset and ability to use data to influence sales strategy and decision-making.
• Excellent communication skills and experience translating policy/process into field-facing resources and guidance, in both English and Spanish.

An ideal candidate also has:

• Salesforce Administration Experience is a plus but not required.