Sales Manager, Enterprise, Japan

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Global Sales Team is at the forefront of driving revenue and growth. As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what’s most important to them: their business. We’re known for our product expertise, rigorous thinking, and user-first approach to problem solving. Within Stripe, Sales proudly serves as a critical source of user feedback and market intelligence, with direct influence on Stripe’s product roadmap and growth strategy.

What you'll do

As a Sales Manager, Enterprise at Stripe, you will play an instrumental role in fuelling Stripe’s growth through both new customer acquisition and customer retention. In this role you will lead a team of high-performing Account Executives on the team, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers specifically in technology industries. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams, turning metrics and quantitative analyses into actionable plans, and solving problems with limited oversight. Ideal candidates should also have experience scaling and managing a technology sales team, and possess first-class strategic, analytical, communication, and relationship-building skills.

If you're hungry, smart, persistent, and a great teammate, we want to hear from you!

• Be a role model for the team, demonstrating how to perform in a high growth startup environment.
• Lead a results-oriented culture while demonstrating humility, resiliency and receptiveness to constructive criticism to find the globally optimal outcome.
• Develop the short to mid-term vision and strategy to lead the team with clarity and context and manage day-to-day operations, with a focus on performance against key sales and market share metrics.
• Be accountable for increasing revenue and new client acquisition at high rates of growth, and retaining and upselling to existing portfolios.
• Drive WBR, MBR and QBR for your team, ensuring integrated charter and metrics across broader organization
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe.
• Recruit, develop and lead a team of sales professionals, with a particular focus on the large user customer segments.
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle.
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level.
• Work collaboratively and cross-functionally across the organisation to help shape Stripe’s products and solutions to meet customer needs. In particular, this will involve working across the Japan sales team, as well as global inter-working with US, European and APAC sales.
• Participate in industry events to help support market awareness.
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses.
• Lead and contribute to team projects to develop and refine our sales process.

Who you are

Minimum requirements 

• 13+ years of sales experience and 3+ years of people management experience.
• Ability to stimulate a high performing culture with strong humility and respect.
• Ability to deliver outstanding results with high precision of forecast accuracy, understanding and driving multi-quarter outlook. 
• Ability to consistently identify problems using data, and to work with cross functional teams to solve them for the team.
• Ability to work with senior cross functional leads to ensure strategic alignment.
• Ability to own executive relationships with top customers, prospects and industry thought leaders, resulting in better sales outcomes.
• Business fluency in Japanese and English
• Ability to hire, train and coach a high-performance sales team.
• Demonstrated passion for startups and new technology businesses.
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms.
• Ability to understand complex technical requirements and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations

Preferred qualifications

• Prior experience at a growth stage internet/ software company
• Experience working in Japan