Revenue Operations Lead - Provider Growth Marketing Insights

About The Role:

As a leader within Headway’s Revenue Operations org, reporting to the Manager of Revenue Operations Insights, you’ll have the unique opportunity to build, shape, and lead an operational function directly responsible for unlocking Headway’s growth to drive provider activation, retention, and expansion

As Headway scales to deliver high quality behavioral healthcare for millions of people across the country, the complexity of the operational landscape within which we operate has also increased exponentially. To this end, in our journey to build next generation healthcare growth infrastructure, we’re seeking an operational leader to grow and shape a truly mission-critical function responsible for scaling Headway’s growth engine.

The Rev Ops Lead - Provider Growth Marketing Insights will drive provider marketing performance, from planning through execution and measurement. This role drives quarterly and annual provider marketing planning inputs, and sets and tracks targets and performance. You will own provider marketing reporting and business reviews for cross-functional leaders and execs, delivering clear insights, deep dives, and visibility into performance to support data-driven growth decisions. This is a one-of-a-kind opportunity that will place you in the driver’s seat to impact business-defining outcomes, and redefine the gold standard for growth operations, while contributing to a world-class team within one of America’s fastest growing startups.

You will: 

• Set and track weekly, monthly, and quarterly targets in collaboration with finance and marketing leadership
• Define indicators for marketing team performance (in collaboration with marketing leadership) and work with data team and revenue systems team to unlock tracking infrastructure
• Run provider growth marketing weekly business reviews, to ensure team is on track to hit its goals
• Partner with marketing, finance, data, and product to leverage insights towards better results
• Analyze funnel leakage and translate into immediate actions for marketing channel leads

You’d be a great fit if...

• You have at least 5 years of experience (including ~2-3 years of experience in strategic management consulting and/or ~ 2-3 years of experience in Business Operations, Marketing or Strategy roles in high growth startups). Prior experience in Growth function is a nice to have.
• You naturally break down complex, unfamiliar problems into well-defined, easy to understand areas of work
• You have a passion for and experience leading projects and working cross-functionally with people in an operational/analytical capacity
• You are skilled at navigating complex relationships with senior cross-functional stakeholders to drive business outcomes; you naturally build win-win relationships that drive mutual success in the long term

Compensation and Benefits:

The expected base pay range for this position is $121,720 - $179,000 based on a variety of factors including qualifications, experience, and geographic location. 

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development