Revenue Operations Analyst
at Lob
United States
Lob was founded in 2013 by technical co-founders with a vision to connect the world one mailbox at a time. Today, we're transforming the way businesses use direct mail and bringing the power of technology to a traditionally manual channel.
Our modern logistics and fulfillment engine helps businesses to build and scale high-quality, personalized direct mail programs without the operational burden. As we grow to meet the evolving needs of our customers and expand our product offerings, we’re building a team to shape the future of direct mail.
Revenue Operations Analyst
As a Revenue Operations Analyst at Lob, you’ll be at the center of analytics and Go-to-Market collaboration. You’ll work under our Sr. Sales Operations & Analytics Manager to track performance metrics and KPIs, investigate shifts in performance, and ensure our revenue tech stack is humming. If you enjoy turning messy data into clear answers, uncovering opportunities for growth, and optimizing processes, you’ll thrive in this role.
As the Revenue Operations Analyst, you’ll…
- Support reporting deliverables for weekly leadership reporting to assess GTM performance.
- Develop and maintain internal GTM dashboards across sales, marketing, and customer success.
- Support GTM tech stack development and upkeep.
- Monitor lead/account/opportunity CRM hygiene to ensure accurate reporting and forecasting.
- Investigate week over week changes in KPIs and deliver actionable insights.
- Partner with MOPS and Demand Gen to optimize lead routing and source accuracy.
- Partner with sales enablement to operationalize cadences and processes.
- Conduct analyses and provide insights.
What will you bring to this role…
- 2-3+ years in Sales Analytics, RevOps, or BizOps roles with GTM exposure in a b2b business.
- Strong proficiency and understanding of Salesforce & other GTM platforms, including experience as an SFDC admin.
- Strong proficiency in Excel/Google Sheets with modeling experience.
- Familiarity with GTM funnel stages and core sales KPIs
- Clear communicator with strong attention to detail.
- A proactive and collaborative mindset with strong business acumen and problem-solving skills.
- Bonus points if you have experience in SQL and data tools like Looker, Redshift, and Polytomic.
- Bonus points if you are a certified SFDC administrator.
- Bonus points if you have experience building sales compensation plans and forecasting in a usage-based business
At Lob, we are looking to #LevelUp and #EmpowerDiversity, we invite you to apply if you possess even some of these:
- Experience supporting a usage-based business model.
- Comfort owning tooling processes and collaborating with cross-functional RevOps peers.
- Previous experience working with revenue tech stack tools such as Outreach, Gong, ZoomInfo, or Clari.
- Bachelor’s degree in a related field (e.g., Business, Economics, Marketing, Analytics).
Compensation Information
The compensation for this role will consist of an annual base salary + RSUs
Annual Base Salary: $90,000.00 - $102,500.00
<#LI-REMOTE #LI-RW1
“Lob’s salary ranges are based on market data, relative to our size, industry and stage of growth. Salary is one part of total compensation, which also includes equity, perks and competitive benefits. Salary decisions are based on many factors including geographic location, qualifications for the role, skillset, proficiency and experience level. Lob reasonably expects to pay candidates who are offered roles within the provided salary ranges.”
We offer remote working opportunities in AZ, CA, CO, DC, FL, GA, IA, IL, MA, MD, MI, MN, NE, NC, NH, NJ, NV, NY, OH, OR, PA, RI, TN, TX, UT, and WA, unless specified otherwise in the job description above.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
Recent awards
BuiltIn Best Remote Midsize Companies to Work For in 2024
BuiltIn Best Midsize Companies to Work For 2022