Resident Consultant
at Cloudflare
Hybrid
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Location: Austin, TX, Washington, DC
About the Role:
As a Resident Consultant, you’ll be a dedicated Cloudflare expert, directly embedded within our largest customers’ teams. You will serve as the primary technical resource, providing hands-on configuration and strategic guidance to drive the success of complex implementations. This is a critical role for customers with unique requirements who need a continuous, on-site technical presence.
Responsibilities:
- Lead Technical Engagements. Serve as a technical lead during the migration, from initial planning to project completion. You will architect multi-stage migrations, define solution designs and lead discussions with customer stakeholders. After the migration, you will stay with the account as a trusted technical advisor to lead key strategic initiatives.
- Architect & Configure Solutions. Design and architect comprehensive solutions tailored to our customer’s needs. This includes some hands-on configurations work, creating proof-of-concept setups and using basic scripting to automate tasks at scale
- Provide Strategic Guidance. Act as a trusted advisor to help customers understand the long term value of their investment. You’ll work with the customer to identify and plan for future strategic goals after the initial migration is complete
- Serve as a subject matter expert. Develop and maintain deep expertise in one or more product domains or industries, including understanding competitive solutions and configurations.
Qualifications
- 10+ years of experience as a technical lead on complex enterprise-level projects in the cloud networks, web infrastructure or security space
- Exceptional communication and presentation skills, with the ability to build trust and rapport with customer teams both technical and non-technical
- Strong knowledge of networking protocols, cybersecurity, cloud infrastructure and web performance
- Deep expertise in at least one of the following domains: application security, network services, zero trust/SASE architectures
- Extensive experience in implementing and supporting complex technical solutions, preferably with Cloudflare products
- A strong understanding of industry standards and best practices
- Proficiency in scripting and coding languages, including knowledge of AI/LLM concepts
Compensation
Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington, DC based hires: Estimated annual salary of $165,000.00 - $252,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.