Research Quality Analyst, Channel & Customer Research
at AlphaSense
Chicago, United States
About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
Location: Chicago, IL (Hybrid)
Reports to: Director, Head of Channel & Customer Research
About the Team
Channel & Customer Research (CCR) delivers scalable primary research that provides real-time insight into company performance and industry conditions. Through structured interviews with distributors, resellers, suppliers, consultants, and other channel partners, CCR captures the perspectives of professionals directly involved in how products and services move through the market. Leveraging AlphaSense’s AI Interviewer technology, CCR is able to conduct and scale structured expert interviews continuously, expanding coverage while maintaining consistency and analytical rigor. Covering hundreds of companies across major sectors, CCR provides investors and corporate users with channel research that offers a continuous view of demand trends, competitive dynamics, and market conditions as they develop.
About the Role
As the Research Quality Analyst on the Channel & Customer Research (CCR) team, you will be essential in upholding the quality and accuracy of our AI-driven primary research. This role is responsible for the end-to-end quality assurance of our research projects, from auditing foundational documents like questionnaires and prompt sheets to performing final reviews of our Gen Grid Channel Check outputs. You will be a key player in ensuring that our research is accurate, consistent, and valuable to our clients. This position offers an opportunity to develop expertise in AI-powered research and contribute to the refinement of workflows that generate trackable, high-quality insights.
What You’ll Do:
- Perform rigorous quality assurance on Gen Grid Channel Check outputs to ensure data accuracy, grammatical correctness, and adherence to stylistic guidelines.
- Audit and edit all project-related documentation—including AI prompt sheets, questionnaires, and project briefs—to ensure clarity, consistency, and effectiveness.
- Collaborate with the research team to identify, troubleshoot, and resolve quality issues throughout the project lifecycle.
- Assist in developing and refining AI prompts to improve the quality and accuracy of AI-generated research outputs.
- Help develop and maintain quality assurance checklists and documentation to standardize best practices across the team.
- Track and analyze quality metrics to identify trends, report on findings, and recommend process improvements.
- Support the research team in testing new AI-driven research tools and workflows, providing critical feedback on functionality and output quality.
What We Are Looking For:
- You have 1–3+ years of experience in a role focused on quality assurance, content review, copy editing, research, or data analysis.
- You possess an exceptional eye for detail and a commitment to producing high-quality work.
- You are highly analytical and intellectually curious, with the ability to quickly understand new concepts and identify inconsistencies in data and text.
- You have excellent written and verbal communication skills, with experience editing and proofreading professional documents.
- You are comfortable working collaboratively in a fast-paced, cross-functional environment.
- You have a strong interest in technology and artificial intelligence; experience with AI or large language models is a significant plus.
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.