Project Manager, Performance

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

At Stripe, we’re constantly working on ways to optimize our People portfolio and ensure a ‘Users First’ employee experience.  We are looking for a highly collaborative and action-oriented Project Manager to join our Performance and Careers team. You will be a dot connector, air traffic controller, and the connective tissue between our programs. You will be instrumental in enhancing and executing our performance processes and programs, working collaboratively with cross-functional teams to ensure that they are aligned with our business objectives and company values.

We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base

What you’ll do

Responsibilities

• Develop and lead end-to-end project management strategies and implementation plans for performance programs, including the midyear and annual reviews
• Advise and consult on other projects/programs across the Total Rewards and People portfolio in order to upskill the extended teams, maintain a high quality standard, and scale impact through others
• Build, use, champion, and evolve our project management infrastructure, playbooks, and templates to equip teams to confidently self-serve 
• Build connection and improve cross-functional collaboration, capabilities, and trust across People and partner teams
• Evaluate and measure the effectiveness of performance programs (alongside People Analytics peers) and make recommendations for improvements accordingly 
• Drive effective change management as necessary, ensuring that Stripes feel supported and clear when changes do happen

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of project/program management experience in HR, preferably at a high tech, global company
• Strong knowledge of project management frameworks and team operating models 
• Demonstrated experience designing and implementing large-scale programs, with particular focus on change management and communications
• Stakeholder management and engagement experience with a track record of building strong cross-functional relationships
• Outstanding facilitation and communication skills; you guide teams from point A to point B in a way that’s approachable, authentic, direct, and inclusive 
• Strong organization and project management experience; you love bringing order to chaos, connecting dots, and translating strategy into clear action plans 
• Passion for learning, coaching, and continuous improvement; you’re constantly looking for ways to make things (and people!) work more efficiently and effectively
• The ability to adapt and manage competing priorities in an ambiguous and fast-paced environment; you’re expecting change and are take it in stride
• Comfort working both autonomously and cross-functionally; you’re a self-starter and trusted partner who’s able to influence people at all levels of an organization 
• Excellent analytical and critical thinking skills; you use data to tell the story and share your recommendations in an easy to understand, logical, and impactful way