Programme Manager, Content Enablement
at Pinterest
London, United Kingdom
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
The Program Manager, Content Enablement will lead the strategy and execution of the Content Enablement Curriculum to deliver clear, learner‑centered programs for content producers on Pinterest. You’ll define content and curriculum strategy, uphold content standards and drive measurable impact across the program.
What you’ll do:
- Lead a cross‑team, large‑scope Content Enablement Curriculum that impacts multiple teams and regions; align program goals to org OKRs and deliver measurable outcomes.
- Define and maintain the multi‑quarter program roadmap; author and evolve program frameworks for content planning, QA and localization at scale.
- Review and workshop skeleton content with CS pre‑production to meet learner needs and team content standards.
- Manage and prioritize analytical requests in partnership with the analyst and content strategists to inform decisions.
- Gather, analyze and prioritize feedback from service‑level teams, and keep stakeholders updated on progress and decisions.
- Operationalize program KPIs and success metrics; build and maintain dashboards; run milestone health reviews; translate insights into prioritized program bets.
- Lead risk and issue management for the portfolio; identify critical path dependencies, define mitigations and manage escalations through resolution.
- Ensure content systems, taxonomies and information architecture scale globally; partner on localization strategy and quality bar for global markets.
What we’re looking for:
- Track record leading cross‑team, large‑scope programs that span multiple departments/regions and deliver org‑level outcomes.
- Experience defining and rolling out program frameworks, operating mechanisms and tooling that scale across teams.
- Proven ability to drive consensus and change with senior leaders; excellent executive communication and decision facilitation.
- Demonstrated resource and budget stewardship across portfolios, including capacity planning, vendor management and forecasting.
- Mastery of risk management and governance, including dependency mapping, mitigations and post‑mortems/retros.
- Experience partnering with content strategists and analysts to prioritize requests and act on insights.
- Deep familiarity with content systems and information architecture.
- Bachelor’s degree in a relevant field such as communications, education or business, or equivalent experience.
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model: https://www.pinterestcareers.com/pinflex/
In‑Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we’re not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in‑person collaboration 1–2 times per quarter and therefore can be situated anywhere in the UK.
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