Program Manager, Talent Mobility & Immigration

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

A high-performing Talent Mobility and Immigration program is critical to Stripe’s growth and ability to hire and retain talent worldwide. We are seeking someone passionate about both U.S. and global immigration who can strategically manage supplier relationships, deliver exceptional employee experiences, and scale programs in a fast-paced environment. You’ll bring deep expertise in U.S. immigration (visa sponsorship, green card processes, compliance, audits) as well as global immigration (work permits, business visas, in-country compliance, and cross-border transfers). You will also leverage AI, automation, and advanced analytics to innovate, optimize processes, and enhance the overall employee experience. This is a unique opportunity to shape the full spectrum of Talent Mobility and Immigration at a high-growth, global company.

In this hands-on role, you’ll be a key member of the Talent Mobility & Immigration team, partnering with HRBPs, Recruiting, Legal, People Operations, Compensation, Payroll, and especially our external suppliers (immigration counsel and mobility vendors). You’ll oversee U.S. and global immigration programs end-to-end, manage escalations, ensure compliance, and drive vendor accountability and performance. You’ll also design and scale relocation, transfers, and assignment strategies to ensure Stripe can move talent seamlessly across borders.

What you’ll do

 

Responsibilities

• Supplier Management: Own day-to-day and strategic management of immigration counsel and talent mobility vendors, including SLAs, performance reviews, accountability, escalation handling, and continuous improvement.
• U.S. Immigration Leadership: Lead end-to-end U.S. immigration operations, including visa sponsorship (H-1B, O-1, L-1, TN, F-1/OPT/STEM OPT), green card/PERM process, work authorization maintenance, and compliance.
• Global Immigration Leadership: Partner with external counsel and internal stakeholders to manage global immigration programs, including work permits, business visas, cross-border transfers, and in-country compliance.
• Oversight of Immigration Onsite Resources: Provide direction, guidance, and partnership to embedded/on-site immigration vendor resources, ensuring alignment with Stripe priorities, high-quality employee experience, and timely resolution of cases.
• Stakeholder Partnership: Collaborate with Recruiting, Legal, and HRBPs to advise on immigration strategies for hiring, workforce planning, and retention across both U.S. and global markets.
• Compliance & Risk Management: Ensure compliance with U.S. and global immigration laws, audits, reporting requirements, and vendor-managed case accuracy.
• Policy & Education: Develop scalable immigration and mobility policies, manager/employee guidance, and self-service tools to increase clarity and adoption.
• Talent Mobility Programs: Contribute to the design and execution of relocation, assignments, transfers, and remote work programs, including vendor-supported policy design and delivery.
• Technology & Process Innovation: Leverage AI, automation, and advanced analytics to:
  
  • Predict bottlenecks and optimize workflow for immigration and mobility programs
  • Automate repetitive case management tasks and reduce cycle times
  • Enhance employee self-service tools and digital resources for immigration and mobility queries
  • Generate actionable insights from program data to inform strategy and improve decision-making
• Escalation & Exception Handling: Review and resolve exceptions across immigration and mobility cases, coordinating with vendors and internal stakeholders.
• Data & Reporting: Monitor vendor reporting and internal data for accuracy, identify trends, and deliver insights to leadership.
• Regulatory Awareness: Stay current on U.S. and global immigration regulatory changes and partner with counsel to advise stakeholders on impact and readiness.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BA/BS degree or equivalent experience in Immigration, Talent Mobility, Human Resources, or a related field.
• 5–8 years of progressive experience in Talent Mobility with deep expertise in both U.S. and global immigration.
• Demonstrated experience in supplier/vendor management, including oversight of onsite vendor resources.
• Advanced knowledge of the U.S. immigration lifecycle, including non-immigrant visas (H-1B, O-1, L-1, TN), employment-based green cards (PERM, I-140, Adjustment of Status), and compliance obligations.
• Knowledge of global immigration frameworks, including work authorization processes, country-specific visa requirements, and compliance considerations.
• Experience leveraging AI, automation, and analytics tools to improve process efficiency, decision-making, and employee experience.
• Strong skills in handling complex and ambiguous cases, exercising judgment and critical thinking.
• Data analysis and reporting expertise; able to monitor vendor performance, identify gaps, and recommend solutions.
• Experience thriving in a high-growth, fast-paced, global environment with multiple stakeholders.

Preferred qualifications

• Experience leading vendor RFPs, supplier evaluations, and transitions between providers.
• Experience supporting immigration audits (DOL, USCIS, or international compliance reviews).
• Familiarity with immigration/mobility case management platforms, Workday, Salesforce, and AI/automation tools.
• Experience designing predictive analytics dashboards or automated workflows for talent mobility or immigration programs.