Program Manager III, Organized Play North America

You will plan and operate a 3rd party competitive ecosystem in North America, considering the goals of Riot’s products, the needs of the local community, and the capabilities of local organizers.

You will partner with product publishing leadership to define game-specific outcomes. You will be the face of Riot to the local competitive communities. You will build partnerships with a network of tournament organizers who will operate competitive infrastructure across communities like schools, universities, tournament circuits, and PC cafes. You will support Riot’s full portfolio of games, balancing cross-game programming with game-specific efforts.

You will work in North America with the local Publishing/Esports and global Organized Play teams.

Responsibilities

• Understand the local strategy for each Riot product and develop a perspective on how Organized Play can support
• Collaborate with Publishing and Esports teams to ensure a cohesive competitive ecosystem
• Define a plan for local ecosystems to achieve a high level of player participation
• Build relationships and collaborate with local partners and vendors to operate the local competitive ecosystem 
• Own the nuts and bolts of partnerships: licensing, formats, rulings, and reporting.
• Engage with local competitive player communities as the face of Riot’s support
• Connect organizers with local brand partners to promote ecosystem sustainability
• Build the relationships with local stakeholders in and around the competitive ecosystem 

Desired Qualifications:

• 5+ years of experience in competitive product management, organized play, tournament management, or related fields. 
• Deep experience with competitive game ecosystems (organizers, communities) in North America
• Experience organizing in at least one competitive game scene in North America
• The ability to translate global strategies into local plans that scale across a portfolio of products
• Strong collaboration and win win mindset to to collaborate with partners

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

 

Our Perks:

Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information.

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

 

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.