Product Manager I - Web

at SurveyMonkey

Ottawa, Canada, Remote

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are looking for a highly analytical and results-oriented Product Manager of Web to join our marketing organization. This role will be pivotal in driving user acquisition by optimizing our marketing website through rigorous experimentation. You will own the experiment roadmap, focusing on increasing conversion rates as well as modernizing our site experience. If you thrive on data-driven decision-making and have a passion for unlocking growth, we want to hear from you.

What you’ll be working on

Own the Experiment Roadmap: Develop, prioritize, and manage a robust experiment roadmap for our marketing website, specifically focused on improving signup rates.
Design & Execute Experiments: Design and implement A/B and multivariate tests to validate hypotheses and identify optimal user experiences.
Analyze & Report: Analyze experiment results, synthesize insights, and clearly communicate findings and recommendations to stakeholders across the organization.
Cross-Functional Collaboration: Partner closely with engineering, design, content, and other marketing teams to scope, build, and launch experiments.
Data-Driven Decision Making: Utilize web analytics and other data sources to identify opportunities, define success metrics, and measure the impact of initiatives.
Stakeholder Management: Present roadmap updates, experiment results, and key learnings to leadership and cross-functional teams.

We’d love to hear from people with

Minimum 2 years of experience as a Product Manager or Growth Product Manager, ideally in a SaaS environment focused on growth experimentation.
Proven track record with A/B and multivariate testing, including hypothesis generation and evaluating statistical significance.
Success in driving user acquisition through website optimization and improved conversion rates.
Strong collaboration skills, with experience working closely with engineering and design teams to build and iterate on products.
Proficient in JIRA and agile development methodologies.
Comfortable interpreting data from web analytics platforms to inform decisions.
Excellent communication, presentation, and interpersonal skills.
Bonus: Experience in a Freemium SaaS business model.
Bonua: Hands-on experience with Amplitude or similar product analytics tools.

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Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.