Principal Solutions Architect

About PubNub
PubNub powers the world’s most engaging real-time experiences—chat, live updates, and interactive applications—for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects.

The Role
We’re looking for a Principal Solutions Architect to join our team. In this cross-functional role, you’ll act as a trusted advisor to enterprise customers, helping them design and deliver innovative real-time applications using PubNub SDKs, APIs, and platform features such as Illuminate and BizOps Workspace. You’ll combine technical leadership, AI expertise, and customer engagement to ensure our customers achieve long-term success and business value with PubNub.

What You’ll Do

• Partner with Sales, Product, and Engineering to align solution architecture with customer outcomes
• Guide customers through the design and implementation of scalable, real-time applications
• Develop tailored solutions and reusable architecture patterns for enterprise use cases
• Provide hands-on expertise with PubNub SDKs, APIs, and platform components
• Lead workshops, enablement sessions, and contribute to solution documentation
• Champion responsible AI-driven design, including personalization, prediction, and real-time insights

What We’re Looking For

Required

• 5+ years in solutions architecture, technical pre-sales, or developer tooling, with direct SDK/API implementation experience
• Proven success translating complex business needs into scalable technical designs and leading cross-functional delivery
• Fluency in at least one modern language (JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby) and experience building SDKs or developer tooling
• Expertise in distributed systems (Kubernetes, service mesh, secure APIs) and familiarity with CI/CD, testing, and modern developer environments
• Track record designing AI-driven solutions (personalization, prediction, real-time insights) with knowledge of frameworks such as RAG, embeddings, streaming inference, and vector search

Preferred

• Experience with real-time or event-driven systems (pub/sub, messaging platforms)
• Familiarity with compliance frameworks (SOC2, HIPAA, GDPR)
• Background in developer experience, technical writing, or developer community engagement
• Knowledge of cloud infrastructure and networking (AWS, HTTP, TCP/IP)

Why Join PubNub

• Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming
• Competitive Total Compensation in the range of USD 160,000 – 210,000
• Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred)
• Equity in a profitable, fast-growing infrastructure company
• Inclusive, growth-focused team where your impact is recognized

If you’re excited to design real-time architectures that power millions of users, we’d love to hear from you.

PubNub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that the candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.