People & Culture Business Partner

 

About the Team

The People & Culture team is dedicated to creating a fulfilling and inspiring workplace for everyone who delivers the Stitch Fix client experience—from warehouse associates to technical and merchandising teams. We foster a collaborative, problem-solving environment and are seeking leaders who are thoughtful, driven, and motivated by impact.

About the Role

We’re seeking a People & Culture (P&C) Business Partner to join our team in Plainfield, IN. This is a highly collaborative, site-based role requiring 4+ days per week on-site with our Operations team.

While the role is strategic, success depends on strong day-to-day connection to site operations, workforce dynamics, and frontline leadership. You’ll play a key role in shaping a high-performing, engaged workforce by aligning people strategies with business needs. Reporting to the Business Partner Manager, you’ll partner closely with leaders across Operations, Recruiting, Talent Development, and Total Rewards to drive initiatives that support organizational effectiveness, employee experience, and business performance.

You're excited about this opportunity because you will…

Strategic Partnership & Coaching

• Partner with site and cross-functional leaders to align people strategies with business goals
• Coach leaders on performance management, employee relations, and development practices
• Serve as a trusted advisor and primary point of contact for employee guidance and support

Employee Relations & Compliance

• Lead thorough, impartial investigations and resolve complex employee relations issues
• Ensure compliance with HR policies, employment laws (e.g., FMLA, LOA), and company standards
• Manage documentation audits, employee records, and unemployment claims

People Programs & Operations

• Support onboarding, orientation, and employee lifecycle processes
• Administer HRIS transactions (e.g., org changes, terminations) and manage P&C systems
• Oversee rehire eligibility processes and maintain accurate records
• Manage the P&C inbox, ensuring timely responses and issue resolution

Data, Insights & Process Improvement

• Analyze people metrics (engagement, turnover, performance) to inform decisions
• Evaluate and improve HR programs, policies, and processes using data insights
• Partner cross-functionally on process improvements and special projects

Training & Development

• Develop and implement training programs to enhance workforce capability and performance
• Support leaders and employees through development and growth initiatives

We’re excited about you because you…

Experience:

• 3+ years of progressive HR experience
• 2+ years handling complex employee relations and leading investigations end-to-end
• Experience supporting both exempt and non-exempt populations (warehouse, retail, or fulfillment preferred)

Expertise:

• Strong knowledge of HR practices, policies, and employment law (FMLA, LOA, etc.)
• Experience using HR systems and data to drive insights and decisions

Skills & Mindset:

• Strong communicator with the ability to influence and build trust
• Sound judgment with a high level of discretion and integrity
• Curious, resourceful, and comfortable navigating ambiguity
• Ability to analyze situations objectively and make data-informed decisions

Values Alignment:

• Demonstrates partnership, integrity, innovation, authenticity, and accountability