Partner Enablement Program Manager

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Role description

Partner enablement is delivered through the team that reports to the VP of Partners at MongoDB. The team’s responsibilities include implementing and evolving partner sales methodology, delivering relevant training programs, providing targeted coaching, optimizing sales resources, and equipping leadership with actionable insights. Our existing programs have consistently had an overwhelmingly positive impact on the partner organization, MongoDB’s trusted partners and the company as a whole. 

The Partner Enablement Program Manager, who reports to the Senior Manager of Partner Enablement, is a pivotal part of the team dedicated to strategically improving the performance of the partner team. The Program Manager will create effective learning programs that improve partner sales performance by designing and developing content, such as e-learning modules, presentations, and assessments, collaborating with sales leaders to align with business goals, and evaluating training impact.

This role can be based remotely in the Gurugram region.

Key Responsibilities

Instructional Design

• Act as the lead instructional designer for upcoming program curriculum updates and releases
• Collaborate with GTM leadership to identify skill gaps and training needs by analyzing performance metrics, sales goals, and market trends
• In collaboration with various teams, such as solutions architects, sales leaders, partner marketing, product marketing, design and develop comprehensive training programs covering essential sales skills such as product knowledge, pipeline generation, and other sales techniques
• Create and manage a library of resources and materials with consistent branding to support self-sufficiency for in-the-field sales reps. This includes Quick Reference Guides, FAQ documents, micro-learning videos, and more 
• Use authoring tools, video editing tools, and other software to enrich the learning experience

Operations, Analysis, and Strategic Support

• Manage the program operations for assigned partner enablement programs working closely with the Learning Management System (“LMS”) admin team and Partner Sales team. Program operations responsibilities include coordination of event logistics, participant tracking in the LMS, and streamlining internal processes to run enablement delivery at scale
• Provide analysis on strategic initiatives (new sales plays, onboarding redesign, competitive programs, partner certifications)
• Collaborate with Sales Operations, RevOps, and Marketing Insights teams to enrich enablement data with broader GTM performance signals
• Partner with Enablement leaders to assess program effectiveness and make recommendations for improvement

Measurement of Business Impact

• Define and track success metrics for enablement programs using frameworks such as Kirkpatrick, LTEM, and ROI
• Connect enablement outcomes (readiness, certification, adoption) to GTM performance indicators (quota attainment, deal cycle time and pipeline creation)
• Support quarterly business reviews (QBRs) and leadership meetings with data-driven recommendations
• Influence program design by providing evidence-based insights during planning and execution

Qualifications

• At least 4 years of experience as a lead Instructional Designer or Manager for learning content production teams or other related strategic project/program roles preferable in tech industry
• Experience with CRM (Salesforce) and learning/enablement platforms (LMS, Seismic, Highspot, MindTickle)
• Exposure to tools and technology to create scalable, multi-lingual, and experiential learning programs. Hands-on knowledge of authoring tools, video editing tools, and LMS publishing is highly desired
• Excellent communication and storytelling skills; knowing when and how to share with the right audiences. Ability to translate data-driven narratives for executive audiences
• Excellent grasp of learning theories and design thinking
• A coaching mindset; the ability to utilize project management methods to enable team functions
• Exposure to working on large scale projects, such as SKOs, large team offsites, and leadership development programs
• Natural leadership, self-starter mentality, and problem-solving skills (must-have). You’ll be working with minimum supervision
• Note that this is a global role and you’ll be expected to find flexible and effective ways to work with teams spread across geographies (must-have)

What You Can Expect

• Within the first 60 days, you will familiarize yourself with MongoDB's business model, partner programs, and key stakeholders. You'll attend Sales Bootcamp to learn about the technology and sales process, and shadow partner certification programs
• By 120 days, you will gain competency with enablement tools, collaborate with the Partner Sales team to build your first training program
• By 180 days, you will become the subject matter expert for partner enablement programs, managing them end-to-end. Your role includes identifying gaps and prioritizing program enhancements in collaboration with internal and external stakeholders

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 3263254648