Middle People Operations Partner
at Pearl
Ukraine
About Us
Pearl is AI for professional services at global scale—combining advanced AI with verified human expertise to deliver help that’s accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.
Our Values
- Data driven: Data decides, not egos
- Courageous: We take risks and challenge the status quo
- Innovative: We're constantly learning, creating, and adapting
- Lean: We focus on customers, using lean testing to learn how to serve them best
- Humble: Past success is not a guarantee of future success
About the Role
The People Operations Partner strengthens team performance, engagement, and retention by providing hands-on support to managers and employees. This role ensures smooth onboarding and offboarding, reduces conflict and turnover risks, and drives a high-quality employee experience while collaborating with global People Ops initiatives.
What You’ll Do
- Coordinate onboarding and offboarding, including exit interviews and trend analysis.
- Serve as the local point of contact for employees and managers, providing guidance on HR policies, performance conversations, and conflict management.
- Support engagement activities and team events.
- Contribute to global HR initiatives and process improvements.
- Identify opportunities to enhance HR processes and adopt modern, tech-enabled solutions.
What We’re Looking For
- 3+ years in HR/People Partner roles with employee lifecycle experience.
- Strong skills in employee relations, coaching managers, and handling sensitive cases.
- Experience driving HR projects and partnering with managers to improve team effectiveness.
- Solid knowledge of HR operations (onboarding/offboarding, HRIS, local labor practices).
- Analytical mindset and ability to interpret engagement and HR metrics.
- Clear, empathetic communication and at least upper-intermediate English.
Our Commitment to an Inclusive Workplace
We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
AI Disclosure & Informed Consent
Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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