Manager, Tax Controversy
at Instacart
Remote
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
It's an exciting time to join our dynamic Tax team. We are seeking a manager to join and lead the tax controversy team for the indirect tax team. The ideal candidate will be a highly collaborative individual with a keen eye for detail, playing a central role in defending indirect (sales/use/VAT) tax audits and leading special projects across various levels of the organization. This candidate should expect to work cross-functionally and collaboratively, manage multiple deliverables in a fast-paced environment, and build processes for scalability.
About the Team
The Tax Team at Instacart is instrumental in optimizing the company's tax strategy by reducing overall tax expenses through effective planning, while ensuring compliance with all Corporate Income Tax and Sales and Use Tax regulations. The team includes specialized units: Tax Technology, Indirect Tax, and Direct Tax. Together, the team collaborates extensively with departments within Finance, Legal, Policy, Product, Engineering, and Business Development to ensure a robust and comprehensive approach to tax planning and compliance.
About the Job
- Lead the indirect tax audit program, including project managing the entire audit process, working with outside tax advisors on technical issues, and collaborating with internal teams to respond timely to document requests.
- Build and maintain strong relationships with taxing authorities to effectively resolve outstanding audit issues.
- Conduct thorough global indirect tax research to support audit, compliance, and operational activities.
- Collaborate with teams to communicate exam results and support the indirect tax compliance team to ensure audit results are accurately reflected and accounted for on returns.
- Manage existing ASC 450 reserves and analyze whether the Company is required to establish new reserves based upon the impact of current and proposed law changes to tax reserves and disclosure requirements.
- Partner with the Policy and Government Affairs team to support tax-related legislation.
- Work with various teams, such as Business Development, Product, Engineering, Finance, and Legal to communicate technical tax requirements to non-technical stakeholders.
- Analyze and monitor global VAT tax and reporting requirements to help prepare the company for expansion including but not limited:
- Building VAT taxability matrices;
- Marketplace deemed-supplier and place-of-supply rules;
- E-invoicing requirements;
- Digital Service Taxes;
- OSS;
- B2B and B2C Invoicing requirements; and
- Registration requirements.
- Train, mentor and develop team members.
About You
Minimum Qualifications
- 4+ years of US indirect tax.
- 4+ years of global VAT experience.
- Experience with managing the audit process in the US and international jurisdictions.
- Experience interacting effectively with external service providers and auditors.
- Bachelor's degree in Accounting, Finance, or related field (Advanced degree preferred).
- Ability to work independently and as part of a collaborative team.
- Excellent communication and relationship-building skills.
Preferred Qualifications
- Relevant professional certifications (e.g., CPA, CMA, JD).
- Proficiency in data analysis tools, with preferred experience in Alteryx and AI applications.
- Proficiency with Oracle, Atlassian Confluence/Jira or other project management tool experience.
- A Master's degree in Taxation, Finance, or a related field to deepen technical expertise and strategic insight into global taxation.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.