Lifecycle Technical Project Manager

at SoFi

San Francisco, United States

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role

Technical Project and Program Managers manage the development and implementation process of a company’s products and services. They do not have responsibility over product development, but this role does require a technical background in order to complete overall project management responsibility.

What you’ll do:

Act as an internal technical consultant to ensure Lifecycle Marketing teams are fully leveraging tools and technology capabilities in their campaign and program strategies
Contribute toward documentation that will be utilized by development and operations specialists on the Lifecycle Marketing team
Identify, scope, and prioritize Lifecycle Marketing tech and data needs across select lines of business
Partner with various Product and Engineering teams to fully articulate and clarify requirements
Contribute to product definition and requirement documentation processes, ensuring that Lifecycle Marketing outputs deliver against expectations
Assist in communication, evangelism, and training on new tools, features, and capabilities
Collaborate regularly with other Lifecycle TPMs

What you’ll need:

2+ years of experience in digital/lifecycle marketing – with a focus on marketing technology, tools, and platforms
Knowledge of lifecycle marketing channels and their associated tech competencies (i.e. HTML, CSS, SQL, scripting languages, etc)
Ability to work with engineering teams to facilitate acceptance criteria and other technical details
Proven track record of effective time/project management – ability to multitask & prioritize to ensure project deadlines are met and/or deliverables are provided on time
Ability to collaborate with remote teams

Nice to have:

Previous finance or tech industry experience
Product management experience
Prior experience with Braze, Sparkpost, Datagrip, Athena, Amplitude, M-particle

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.