Licensed Practical Nurse (LPN)

The Clover Care Services organization delivers proactive support and care to our members through our Clover Home Care teams and provides quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven healthcare service platforms and is excited about how technology enhances our ability to drive transformative results for both patients and providers.

Our Complex Care Team is a group of caring and passionate professionals dedicated to improving the lives of our most vulnerable members. Our team includes physicians, nurses, social workers, medical assistants, behavioral health specialists and others who provide in-home primary care and transitional care services.

As a Licensed Practical Nurse (LPN), you are the central point of contact and information resource for the primary care provider, medical assistant, patients, caregivers, and any outside agencies or healthcare professionals. You oversee the overall care coordination for the patient, including communications with the patient and other health care professionals. You also carry out the primary care provider’s orders, manage visit scheduling, and help the Practice Manager as needed to ensure office operations, patient care, and customer service meet specified performance standards.

As a Licensed Practical Nurse, you will:

• Facilitate communication among the PCP, MA, patients, caregivers, family members, and health professionals from other organizations.
• Communicate on behalf of PCP, including to the patient, other providers, and local care agencies (home health, DME, hospice, social services, etc.).
• Communicate on behalf of patients, including to other providers and local care agencies (home health, DME, hospice, social services, etc.).
• Communicate to patients in accordance with the practice’s communications policies, including but not limited to, follow-up visit calls, proactive calls, tuck-in calls, transition calls, health coaching, etc.
• Communicate from patients, with one-call resolution as standard.
• Timely and accurately process all physician orders in the EMR to ensure all patient care needs and objectives are met. This includes, but is not limited to:
• Scheduling patient visits
• Prescription processing
• Home health order processing
• Assist the Practice Manager as needed/directed to ensure office operations, patient care and customer service
• Provide evaluation and care consistent with licensure, certification, and functional statement with elements of practice, to assigned patients
• Collaborate with practice staff to develop comprehensive individualized care plans for patients assigned to the patient panel.
• Manage PCP and MA workflow, including ensuring patients are scheduled in a timely manner.
• Participate in ongoing professional development and self-improvement.

You should get in touch if:

• You have at least 3 years of related work experience with clinical care coordination and management services and hold the following certifications:
  • Current and valid LPN in the State of New Jersey (required).
  • Current Basic Life Support (BLS)  (required).
• You can communicate fluently in English and Spanish, both verbally and in writing.
• You have basic proficiency in computer use and experience using EMRs., eClinicalWorks preferred.
• You are comfortable working with members of diverse social, ethnic, and cultural backgrounds.

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Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy.
• Full-time hourly employees accrue up to 18 days of vacation per year.
• Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Reimbursement for office setup expenses
• Monthly internet stipend
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Paid parental leave for all new parents
• And much more!

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About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $21 to $32/hour. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.