Lead Client Partner Retail / e-Commerce

About the Role

Pinterest is where people come to find inspiration and, increasingly, to buy. As the Lead Client Partner for In-App Shopping, you will own part of Pinterest's most strategic and highest-visibility partnership — Amazon —  serving as the connective tissue across Pinterest's full suite of shopping and ads programs, including Social Ads and Shopping Ads.

This is not a maintenance role. This is a builder seat — with real whitespace to define strategy, shape the roadmap, and author the GTM playbooks that will define how Pinterest monetizes Amazon’s shopping intent at scale. You'll sit at the intersection of executive partnership, product development, and performance accountability, working shoulder-to-shoulder with Engineering, Measurement, Creative, and cross-functional leadership to bring the future of In-App Shopping to life.

If you're looking for a role with scale and purpose, where your work reaches hundreds of millions of people on a platform that genuinely improves their lives — this is it.

What you'll do:

Executive Partnership & Account Leadership

• Serve as the senior strategic lead on Pinterest's #1 revenue account (Amazon), owning the end-to-end relationship from Executives through day-to-day execution teams

Build and maintain deep executive relationships, acting as a trusted advisor on Pinterest's In-App Shopping vision, roadmap, and performance outcomesDrive aggressive yet sustainable revenue growth through consultative partnership, strategic planning, and joint business planning (JBP) processes

Cross-Program Connector & Audience Strategy Lead

• Act as the strategic bridge across Pinterest's three core ads programs — In-App Shopping, Social Ads, and Shopping Ads — ensuring Amazon's investment strategy is holistic, additive, and audience-first

• Develop and evangelize audience strategy frameworks that unify intent signals across the funnel, connecting upper-funnel social engagement to lower-funnel in-app conversion

• Collaborate closely with your peer Lead Client Partners overseeing Social Ads and Shopping Ads to deliver one cohesive, integrated narrative to shared clients

Product, Roadmap & GTM Influence

• Embed deeply with Product and Engineering teams to represent the voice of the advertiser in the development of In-App Shopping features and formats

• Contribute to GTM playbooks and go-to-market strategy for new In-App Shopping products, partnering with Marketing, Measurement, and Creative Solutions to bring them to life at scale

• Identify whitespace opportunities within the Amazon partnership and translate them into scalable programs that benefit the broader advertiser ecosystem

Performance & Measurement Accountability

• Own performance outcomes for Amazon's In-App Shopping investment — setting KPIs, tracking delivery, and proactively optimizing against goals

• Partner with Measurement and Data Science teams to build the proof points and attribution frameworks that demonstrate Pinterest's unique value in the shopping funnel

• Translate complex auction mechanics, bidding strategies, and campaign performance data into clear, executive-ready narratives

What we're looking for:

• 8+ years in digital advertising, with meaningful experience in client partnerships, strategic sales, or account management at a scaled platform or agency

• Deep fluency in social media ads auction dynamics — you understand how bidding, targeting, and creative signals interact to drive performance outcomes

• Demonstrated ability to build and sustain C-suite and VP-level relationships at large, complex advertisers or agency holding groups

• Proven track record of cross-functional collaboration — you've worked with Product, Engineering, Measurement, or Creative teams to build something, not just sell something

• Strong command of audience strategy — you can connect first-party signals, behavioral intent, and funnel stage to construct a compelling, data-backed investment thesis

• Exceptional executive communication skills — written, verbal, and in the room

• An AI Enthusiast that demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations.

• Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality.

• Bachelor’s degree in Digital Media, SaaS Sales, or related field, or equivalent experience.

• Preferred:

  • Experience with programmatic advertising (DSP, PMP, auction-based buying) and an ability to connect programmatic buying behaviors to social and shopping ad environments

  • Familiarity with retail media or commerce advertising ecosystems (Amazon Ads, Google Shopping, Meta Advantage+ Shopping)

  • Prior experience in a player-coach or cross-program leadership capacity — someone who has influenced beyond their direct account portfolio

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 2 times per week and therefore needs to be in a commutable distance from our New York office.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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