IT Operations Engineer

The Basics

We are seeking a highly skilled IT Operations Administrator with expertise in Systems Administration to join the IT Engineering team at Tanium. The ideal candidate will play a pivotal role in designing, implementing, and managing our hybrid systems infrastructure to ensure the availability, security, and maintenance of our systems.

This position is remote but will be required to be within 1 hour of our colo facility in the Sacramento, CA area.

What You'll Do

• Go hands-on with servers, storage, and network equipment for upgrades, break/fix, and maintenance as needed, generally about once per month
• Be a part of an on-call rotation supporting physical infrastructure in our Sacramento Colo facility
• Leverage automation tools for tasks and integration of other central IT services
• Follow the change management process for system configuration, installations, and maintenance
• Collaborate with other technical teams to resolve operational challenges and streamline workflows

• Participate in projects related to Infrastructure, security, etc
• Solve incidents and administrative tasks related to infrastructure services and other escalations from end-user support.
• Maintain comprehensive documentation of system configurations, processes, and procedures.
• Effectively communicate technical concepts and solutions to non-technical stakeholders, fostering a collaborative and productive working environment.
• Be a team player who is adaptive, self-motivated, and solution-oriented

 

We’re looking for someone with

• 3+ yrs experience in a similar role
• Deep knowledge of fundamental infrastructure technologies, such as VMware, Enterprise backup methodologies, System Automation, Cloud Computing, and common Operating Systems (e.g. Windows, Linux, MacOS)
• Exposure to Python, Windows & Linux shell scripting
• Familiar with operation of performance monitoring and troubleshooting tools
• Experience in Active Directory and Entra ID
• Direct experience working with AWS, Azure, and/or Google Cloud
• Basic understanding of network services/protocols such as DNS, DHCP, etc
• Basic understanding of networking concepts such as Wifi, VLAN’s, VPN, zero-trust, etc
• Ability to work in a fast-paced, rapidly growing environment

 

The ideal candidate would also have experience in

• Administration and management of M365, SharePoint, Slack, Exchange Online, and Teams
• PowerShell for automation and task scripting
• Mobile device management (MDM) platforms such as JAMF and Intune
• Hands on with Tanium
• Ansible, Terraform, Github, Cloudflare

About Tanium 

Tanium delivers the industry's only true real-time cloud-based endpoint management and security offering. Its platform is real-time, seamless, and autonomous, allowing security-conscious organizations to break down silos between IT and Security operations that results in reduced complexity, cost, and risk. Securing more than 32M endpoints around the world, Tanium's customers include Fortune 100 organizations, top US retailers, top US commercial banks, and branches of the U.S. Military. It also partners with the world's biggest technology companies, system integrators, and managed service providers to help customers realize the full potential of their IT investments. Tanium has been named to the Forbes Cloud 100 list for nine consecutive years and ranks on the Fortune 100 Best Companies to Work For. For more information on The Power of Certainty™, visit www.tanium.com and follow us on LinkedIn and X. 

On a mission. Together. 

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.   

We are an organization with stakeholders around the world and it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. 

Taking care of our team members 

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.   

What you’ll get

The annual base salary range for this full-time position is $70,000 to $205,000. This range is an estimate for what Tanium will pay a new hire. The actual annual base salary offered may be adjusted based on a variety of factors, including but not limited to, location, education, skills, training, and experience.

In addition to an annual base salary, team members will receive equity awards and a generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits.

 

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