Inside Channel Manager
at Five9
United States (Remote)
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
To accommodate our rapid growth, Five9 is seeking an Inside Channel sales manager to help expand our industry-leading partner ecosystem. This role focuses on developing and managing relationships with channel partners to drive revenue growth. The ideal candidate will have a passion for sales, strong relationship-building skills, and a strategic mindset.
Key Responsibilities:
- Maintain strong relationships with existing partners, ensuring they have the necessary tools, resources, and training to sell Five9 successfully
- Work closely with Regional Channel Managers and the TSB Team to enhance the partner experience and drive sales initiatives
- Meeting quota of qualified sales opportunities for Five9's US Sales Teams
- Make outbound calls each day, with additional touch points by e-mail
- Proactively and promptly assist with processing all partner leads
- Effectively articulate the Five9 value proposition by phone and e-mail
- Facilitate post-event engagement and campaign follow-through
Key Skills:
- Bachelor’s degree required
- A demonstrated ability to establish, maintain, and grow business relationships successfully, with an emphasis on sales and partner processes.
- High-caliber cold calling and lead generation skills
- Proven track record of achieving corporate quotas and goals
- Ability to handle objections and educate prospects in a consultative manner
- Demonstrated curiosity, resourcefulness, motivation, and initiative
- Professional business acumen, strong communication skills, strong presence, and confidence
- Highly team-oriented – must be able to accept and contribute new ideas
- Excellent time management with the ability to multitask, prioritize, etc.
- Industry experience is a plus
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.