HRIS/System Operations Manager

at Descript

San Francisco, United States

About the Role

Join Descript's People team as our HRIS/Systems Operations Manager, reporting to the Director, People Operations. You'll be the technical backbone of our HR infrastructure, combining deep systems expertise with operational excellence to ensure our HR technology stack scales seamlessly with our growing team. You'll own the strategy, implementation, and optimization of our people systems while driving data-driven insights that inform strategic decisions.

What You'll Do

HRIS Management & Strategy:

Lead the strategy, administration, and optimization of our HRIS platform and integrated HR technology stack, including Rippling, Sequoia, Slack, and Notion-based workflows
Design and implement system configurations, workflows, and automations to improve efficiency and user experience
Manage system integrations between HRIS, payroll, benefits, recruiting, and performance management platforms
Oversee system upgrades, implementations, and vendor relationships
Ensure data accuracy, security, and compliance across all HR systems
Lead evaluation and selection of new HR technologies to support business needs

Data & Analytics:

Develop and maintain comprehensive HR reporting dashboards and metrics using Rippling analytics and custom Notion databases
Generate insights on workforce trends, retention patterns, compensation analysis, and organizational health
Create self-service reporting capabilities for managers and leadership teams
Support data-driven decision making through advanced analytics and predictive modeling
Ensure data governance and maintain audit trails for compliance purposes

Operations & Process Improvement:

Streamline HR processes through system automation and workflow optimization across our tech stack
Support employee lifecycle management including onboarding, transfers, and offboarding
Manage user access, permissions, and system training for HR team and managers
Lead special projects related to organizational changes, system implementations, and process redesign
Collaborate with IT on security, compliance, and technical infrastructure requirements
Provide technical support and troubleshooting for HR systems users

HR Support & Ticketing:

Manage and respond to employee HR inquiries through our ticketing system, ensuring timely resolution and excellent service delivery

What We're Looking For

5+ years of HRIS administration and HR systems management experience
Direct experience with Rippling administration and configuration
Proficiency with Notion for database management, workflow automation, and documentation
Familiarity with Carta or similar equity management platforms
Strong analytical skills with experience in HR data analysis and reporting tools
Experience with system integrations, APIs, and HR technology ecosystems
Project management skills with track record of successful system implementations
Knowledge of data privacy regulations, security protocols, and compliance requirements
Excellent communication skills and ability to translate technical concepts for non-technical stakeholders
Experience with Canada compliance, while not required, would be nice to have

Bonus Points

HRIS certification (PHR, SHRM-CP, or Rippling certification)
Startup or high-growth tech company experience Series C/D
Advanced Notion skills including formula creation and API integrations
Experience with equity management and cap table administration
Background in change management and user adoption strategies
Knowledge of employment law and HR compliance requirements

Compensation: The base salary range for this role is $138K to $188K / year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, and location, and they may vary from the amount above base.

About Descript

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital).

Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

Benefits include a generous healthcare package, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're looking to hire people who are local and able to join us at the office when needed. We're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. But we do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.

Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.