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Thumbtack

HR Compliance Program Lead

at Thumbtack

United States, Remote



Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

About the People Team

The People Team’s vision is to power the success of the business through the success of our people. We strive to build a top place to work through our values-driven culture and virtual-first working model, to enable Thumbtack’s success with our high-impact teams, and to prepare for the future by building scalable infrastructure. Join us to be part of an impact-oriented team that believes in the power of its people and actively fosters an environment where you can learn and grow, while building the future.

About the Role

The HR Compliance Program Lead designs and owns Thumbtack’s HR compliance operating model, translating regulatory requirements into practical, scalable People processes. This individual contributor partners closely with People Operations, Legal, Payroll, HRBPs, and other stakeholders to ensure compliance is implemented consistently across the employee lifecycle, and brings deep multi-state U.S. and Canadian employment compliance expertise with a pragmatic, execution-focused approach. Success means making sound judgment calls, prioritizing by risk and impact, and building audits and controls that are rigorous without being burdensome. The HR Compliance Program Lead serves as the primary accountable owner for HR compliance programs while enabling execution across teams.

What you'll do 

  • Own HR compliance programs end-to-end: design, governance, prioritization, sequencing, oversight, and ongoing evolution.
  • Translate regulations into practice: turn federal/state/local requirements into clear People processes, guidance, and training/enablement.
  • Build and manage lifecycle compliance controls tied to hiring, role changes, compensation changes, and terminations, to include policy maintenance and rollouts. 
  • Design and run pragmatic audits/monitoring: implement controls, establish a regular review cadence, and drive follow-through with People Ops.
  • Lead worker classification oversight (exempt/non-exempt and contingent labor) in partnership with People Ops, Legal, and HRBPs.
  • Partner with Legal on interpretation and risk to operationalize requirements consistently and defensibly.
  • Collaborate cross-functionally with Payroll, HRBPs, and other teams where compliance touches their workflows; serve as the go-to SME for stakeholders.

In order to be successful, you must bring

  • 6+ years of experience in HR compliance, HR operations, or a related People function, with hands-on experience operationalizing compliance requirements, designing audits and controls, and partnering with operational teams on execution.
  • Strong working knowledge of U.S. and Canadian employment laws and regulations, with particular depth in multi-state/province environments and California employment law.
  • Demonstrated ability to design compliance frameworks and translate regulatory requirements into practical, scalable operational processes.
  • A pragmatic mindset with sound judgment, including the ability to balance compliance rigor with operational realities.
  • Strong program management skills, including the ability to prioritize work, manage dependencies, and drive progress across stakeholders.
  • Excellent written and verbal communication skills, with the ability to explain complex requirements clearly and effectively.
  • Comfort operating independently in a fast-paced, evolving environment and influencing without direct authority.

Expected salary ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $131,800 - $178,300. 
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $119,000 - $161,000. 
  • For candidates living in all other US locations, the expected salary range for this role is currently $112,200 - $151,800.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-Remote

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.

We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.

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