Head of Product Operations

Roblox is reimagining the way people come together to play, create, and connect. With millions of daily active users worldwide, we’re building the ultimate virtual universe—empowering a global community of creators and users to share experiences in innovative ways.

To support this vision, we’re looking for a Head of Product Operations who will partner with product leadership to drive alignment, operational excellence, and execution across our 500+ person product organization. This role will play a pivotal part in scaling our processes, improving decision-making and communication norms, and ensuring our teams can focus on building products that shape the future of human connection. The product organization encapsulates our product management, design and creative, data science and analytics, partnerships and developer relations functions.

You Will:

• Optimize Product Execution & Communication: Build and refine product review frameworks that accelerate decision-making, communication of decisions, improve release velocity, and increase impact.
• Advance Organizational Effectiveness: Partner with adjacent operations teams to design and scale best practices that improve efficiency, clarity, and consistency across the product organization.
• Enable Organizational Health: Design and scale processes for performance management, role standardization, and headcount planning to support a growing product team.
• Foster People & Culture: Develop and deliver programs that build belonging and connection across the product organization, including mentorship initiatives, onboarding experiences, recognition programs, and community-building events.
• Scale Knowledge Sharing: Create systems and forums that promote transparent communication, cross-team learning, and recognition of achievements.
• Enable Leadership at Scale: Build toolkits, playbooks, and operating mechanisms to help product leaders manage and grow their teams effectively.
• Connect Cross-Group Initiatives: Serve as a connector of projects that span multiple functions, coordinating across leadership team to ensure alignment, clarity, and progress on critical priorities.
• Drive Change Management: Lead adoption of new processes, ensuring smooth rollouts and high engagement while maintaining alignment with company-wide goals.
• Grow Future Talent: Partner with L&D to implement training and mentorship programs that attract, develop, and grow the next generation of product leaders (including working with Early Careers team to run associate talent programs). 

You Have:

• 10+ years of experience in product operations, program management, consulting or business operations within high-growth environments.
• A proven track record of building and scaling operational frameworks that drive organizational success.
• Strong program and project management skills, with the ability to prioritize and execute in fast-paced environments.
• Experience with budget and headcount planning, performance management, and cross-functional alignment.
• Excellent communication skills, with the ability to influence stakeholders at all levels.
• A passion for building inclusive, scalable processes that elevate both team performance and individual growth.

You Are:

• A strategic operator who can translate vision into scalable systems and processes.
• A collaborative partner who builds trust and alignment across diverse teams.
• A problem-solver who thrives in ambiguity and finds clarity in complexity.
• A culture-builder who values mentorship, belonging, and collaboration.