Head of Consumer Lending
at Credit Karma
Oakland, United States
*Banking services provided by MVB Bank, Inc., Member FDIC
Credit Karma is searching for a visionary leader to take the helm of our Consumer Lending business. As a key part of our mission to champion financial progress for our 100M+ members, this role will be responsible for building a robust lending platform that empowers people to improve their credit and pay down debt. We want to change how consumers approach borrowing, offering them responsible, data-driven solutions to achieve their financial goals.
As the business owner for the Consumer Lending portfolio, you'll be the driving force behind our strategy and growth. We're looking for a leader with deep expertise in managing a lending portfolio, a keen understanding of risk management, and a proven track record of growing new lending propositions. You'll work with a diverse team of stakeholders, including Business Development, Product, Engineering, Marketing, and Financial Planning & Analysis, and you'll also be a key partner to our colleagues across Intuit.
What You'll Do:
- Lead the development of a compelling product strategy and vision for our lending offerings, connecting it directly to our Intuit Consumer mission.
- Create and execute both long-term and short-term strategies to grow the lending portfolio, ensuring alignment with the executive team and overall company goals.
- Foster a culture of innovation and member-centricity within the team, inspiring everyone to build products that help our members make intelligent financial decisions.
- Drive execution and results, balancing the needs of our members, partners, and the business while carefully managing risk.
- Collaborate with stakeholders across Credit Karma and Intuit, leveraging your experience in complex, multi-tiered organizations.
- Build and lead a high-performing, cross-functional team focused on achieving key business objectives.
- Manage the P&L for the lending portfolio, ensuring we meet our financial targets and have the resources necessary for success.
What We're Looking For:
- 10+ years of leadership and operating experience, with at least 5 years in consumer lending.
- A proven track record of successfully managing and growing a large-scale consumer lending portfolio.
- Demonstrated expertise in credit risk management, underwriting, and portfolio performance analysis.
- Experience leading high-performing cross-functional teams in a fast-paced environment.
- MBA preferred.
What We'd Like to See:
- Direct experience managing a growth-focused P&L.
- Proficiency in understanding of consumer cashflow underwriting
- Strong knowledge of consumer loans (Iss & Servicing)
- Experience of Early Wage Access/Short Term Lending
- Strong understanding of fraud operations and risk mitigation strategies in a lending context.
- A strategic and creative mindset, with the ability to turn new ideas into impactful business initiatives.
- Expertise with data-driven customer segmentation and marketing for lending products.
- Experience structuring and managing partner relationships and agreements.
- A commitment to developing and strengthening a company culture that values diversity, equity, and inclusion.
Benefits at Credit Karma includes:
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Pay Transparency Notice**:
Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $325,000 - $425,000, plus equity and benefits.
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
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