Fleet Technician, Santa Clara

Who We Are 

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

About the Team

Our Fleet Management team is the core of Nuro’s vehicle operations and customer experience. We are the customer support specialists, autonomous vehicle technicians, and vehicle operators who test, maintain, and ensure the operational readiness of our fleet.

About the Role

The Associate Fleet Technician is a critical, entry-level technical role that provides the foundation for our vehicle operations. You will be instrumental in keeping our autonomous fleet on the road, learning the basics of maintaining sophisticated hardware and software systems. This role is perfect for a mechanically inclined individual who is eager to transition into the fast-paced world of robotics and autonomous vehicles.

About the Work

As an Associate Fleet Technician, you will work on:

• Vehicle Readiness & Maintenance: Execute daily and weekly preventive maintenance checks (PMs) and tasks to ensure maximum vehicle up-time.
• System Diagnostics & Troubleshooting: Perform initial triage and resolution of routine hardware and software issues, and hand off technical issues out of scope. This includes diagnosing basic faults using technical documentation and standardized tools, and providing clear, detailed notes on issues that require escalation for further root-cause analysis. 
• Component-Level Work: Execute minor mechanical repairs, part replacements, and system retrofits/modifications on Nuro vehicles and robotics according to engineering specifications.
• Operational Support: Support the transfer, setup, and extraction of autonomous vehicles and robots in operational zones.
• Process Adherence & Documentation: Follow standardized operating procedures (SOPs) and complete detailed digital checklists/work orders daily, ensuring accurate reporting and proper escalation of complex issues.
• Response & Safety: Respond to and professionally handle operational or roadside emergencies with composure, prioritizing safety and clear communication.
• Collaboration: Work cross-functionally with Engineering, Software, and Field Operations teams to provide critical feedback on vehicle performance and maintenance processes.
• Workspace Management: Maintain a clean, highly organized, and safe technical work environment in compliance with all company and safety standards.

About You

• Foundational Technical Experience: Proven experience (e.g., from an academic program, vocational training, or professional role) demonstrating basic technical/mechanical aptitude with vehicles, electronics, or complex machinery.
• Technical Troubleshooting Mindset: Enjoy solving problems that require learning and understanding hardware, software, and electronic dependencies.
• Attention to Detail: Proactive, task-driven, and highly organized with a strict attention to detail required for documentation and adhering to technical procedures.
• Documentation Skills: Ability to effectively understand and follow complex technical documentation, schematics, or flowcharts related to hardware and software systems.
• Physical Requirements: Ability to safely lift up to 50 lbs, bend, stand, and/or stoop for long periods to perform vehicle maintenance tasks.
• Driving: A valid driver's license and a clean driving record.

Bonus Points

• Relevant Training: Automotive, Robotics, IT, or Technical training/certification (e.g., ASE, CompTIA, vocational certificate).
• EV/AV Experience: Direct experience working with Electric Vehicles (EVs) or Autonomous Vehicle platforms.
• Electrical Aptitude: Basic electrical troubleshooting skills, including multimeter use and knowledge of schematics.
• Methodology: Familiarity with lean manufacturing concepts like 5S methodology or other continuous improvement practices.
• High Voltage: High-Voltage (HV) Certification or Training.
• Software Familiarity: Basic experience with Linux command-line interface or other relevant operating systems for diagnostics.

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $72,660 and $97,720 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics.