Enhanced Due Diligence Lead

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

Robinhood’s Financial Crimes Team works across a number of verticals in an effort to protect our customers, and ensure compliance with all relevant Sanctions, Anti-Money Laundering and Terrorist Financing rules and regulations.

The Enhanced Due Diligence Lead is an individual contributor responsible for working with the EDD Director to develop the strategy for onboarding new products and services, enhancing the EDD infrastructure to address new or changed regulation or industry trends, improve scale and efficiency, and lead various programs and processes.

It is preferred that this role is located in our Denver, CO office with in-person attendance expected at least 3 days per week. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations.

What you’ll do

• Lead or represent EDD on various initiatives, including advising business partners on regulatory requirements and best business practices associated with new products and services
• Help develop and train junior EDD investigators, including providing guidance on proper resolution of alerts, referrals, and other escalated cases
• Provide updates to EDD policies, procedures, and internal controls
• Develop, lead, and update internal EDD training curriculum
• Develop EDD customer risk rating model for institutional accounts (LLC, trust, etc.)
• Facilitate internal control testing and communicate findings to the EDD Director and Head of Financial Crimes where needed
• Identify process improvements to increase quality, accuracy, efficiency and scalability
• Represent EDD in various industry peer group committees and meetings

What you bring

• Bachelor’s Degree
• 5+ years experience leading an EDD/CDD program or AML program with a focus on EDD at a bank, broker-dealer, and/or FinTech
• Deep experience in EDD case management system(s)
• Demonstrated knowledge of BSA, FinCen, and FINRA CDD regulations
• Experience managing or mentoring EDD investigators
• Experienced in creating, automating, and scaling processes with meaningful improvements to quality, accuracy, or efficiency
• Experience identifying and researching high risk entity customers (businesses, trusts, LLC, etc.)
• Demonstrated experience working in collaborative environments with minimal formal structure, including working across multiple teams, cultures, geographies, and all levels of company personnel
• Proven experience as an innovative self-starter who can adapt to constantly evolving, ambiguous environments
• Excellent written and verbal communication skills, analytical, and strong attention to detail

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.