Director of Commercial Sales

at Five9

CA (Hybrid), San Francisco, United States

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

We are looking for an experienced and highly-driven Director of Commercial Sales to provide day-to-day management as well as strategic leadership to a team of Commercial Net New Account Executives. Their primary focus will be to develop and execute operational strategies to ensure their team meets and/or exceeds their monthly, quarterly and annual quotas.

Key Requirements:

Recruit, coach, train and develop a growing and energetic team of talented Net New Sales professionals ensuring all business processes, policies and work practices are followed to the highest standards.
Delivering and communicating ROI for our prospects, throughout the sales process
Assist team on identifying, qualifying, and closing prospects, along with overcoming objections through consultative approach.
Quarterbacking experiences by various cross-functional teams at Five9, on behalf of the prospect.
Develop and apply an understanding of Five9’s products, services, sales methodology, and support processes while working sales opportunities.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Assist with high severity requests or issue escalations as needed
Manage multiple projects at a time while paying strict attention to detail

Key Skills:

3+ years of experience in Sales
Strong knowledge of software (SaaS) sales preferred
Outstanding leadership skills and ability to thrive in a collaborative management environment, where decisions are made through brainstorming and discussion
Ability to attract, hire, retain, and promote top talent, and demonstrable track record of successful team building
Ability to discuss, understand, and work within complex projects and processes
Able to analyze trends, understand metrics and present to upper management Strong team player, capable of working collaboratively across a number of functions
Must be self-directed and self-motivated Excellent verbal and written communication skills
Bachelor’s degree preferred

Work Location: This role is hybrid. 3 days a week (M, W, TH) in our San Ramon office is required.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.

$160,000—$192,000 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.