Director, Internal Communications

Director, Internal Communications

Location: San Francisco, CA

Build the narrative—and the voice—that powers Okta.

We’re looking for a Director of Internal Communications to lead how Okta informs, aligns, and inspires its global workforce—while shaping the voice of our most senior leaders.

This is a high-impact leadership role at the center of the company—at a defining moment. The AI platform shift is reshaping every company and every industry, and Okta is all-in. That means defining the internal narrative and ensuring our employees understand where we’re going, why it matters, and what it means for them.

Why this role is different

Okta is making a deliberate choice: to move faster, compete aggressively, and go all-in on becoming the company that secures AI at global scale—the blueprint for the secure agentic enterprise. You’ll define the company’s internal narrative centered on how Okta secures AI and ensure it is consistently and authentically carried by our leadership. You’ll create the drumbeat that reinforces it—turning complex strategy into clear, memorable, and actionable messaging. And you'll make sure that how we communicate internally reflects the same urgency, boldness, and ownership we're asking of every employee.

This role isn't for someone who wants to maintain the status quo. It's for someone who sees this moment for what it is: a chance to help lead one of the most consequential platform shifts since the internet and to build the internal narrative that brings an entire company along for the ride.

What you’ll do

Internal Communications Leadership

• Lead company-wide communications: Partner with the People team to drive internal communications strategy and execution across major initiatives, including annual priorities, platform evolution, AI transformation, and operating model shifts
• Shape the narrative: Translate Okta’s strategy into clear, compelling messaging employees understand and remember
• Create the drumbeat: Build a consistent, repeatable cadence that moves beyond one-off announcements
• Own channels & content: Oversee internal channels (Slack, intranet, email) and ensure precision in audience targeting and reach
• Deliver moments that matter: Lead Company All Hands and executive forums—from narrative through production and delivery
• Drive engagement: Design modern, multi-channel strategies that foster dialogue, connection, and understanding

Critical Moments & Enterprise Alignment

• Lead in critical moments: Partner with Corporate Communications on crisis, issues, and high-stakes communications
• Ensure internal-first alignment: Eliminate disconnects between internal and external messaging so employees are informed and prepared
• Drive clarity at scale: Ensure a small number of critical messages are consistently reinforced across channels and leaders.

The team you’ll lead

You'll lead and grow a high-performing communications team spanning internal content, channels, and events. 

You’ll partner closely with various different business functions including People, GTM, Legal, Security, Product, and executive staff teams.

What you bring

• 15+ years in internal, corporate, and/or executive communications with a Bachelor's degree or equivalent combination of education and work experience
• Proven experience interacting with C-suite leaders
• Experience leading communications through large-scale transformation in complex, global organizations
• Exceptional storytelling and writing skills—you make the complex simple, clear, and memorable
• Strong executive presence and ability to influence at the highest levels
• Operational rigor across channels, content, and large-scale events
• A modern approach to engagement, channels, and employee experience
• Experience in technology or SaaS environments preferred

Why Okta

This is a pivotal moment—and a rare opportunity to shape not just what a company says, but how its leaders show up.

If you’re energized by aligning strategy, storytelling, and leadership voice to drive real impact—we’d love to meet you.

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